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108
The fire has a weak
and orange flame,
pellet do not burn
correctly and/or the
glass turns black (too)
quickly
The stove has obstruc-
tions internally
Stove needs maintenance. By authori-
zed Zibro technician only
Fumes extractor is
damaged
Wood pellets can burn thanks to the
chimney flue having natural draught.
Have fan replaced immediately (cod.
Com0259) as it can be bad for your
health. By authorized Zibro technician
only
Room air recirculation
fan keeps working
when the stove is cold
Flue gas temperature
sensor is broken.
Replace temperature sensor, code
Com0239. By authorized Zibro techni-
cian only
Electronic circuit board
is broken
Replace the circuit board, code
COM0231. By authorized Zibro techni-
cian only
Ash on the floor
around the stove
Broken, worn out or
damaged door seal
Replace the seal. Code COM0451. By
authorized Zibro technician only
Smoke/flue pipes are
not air tight
By authorized chimney installer only:
Fumes pipes that are not airtight can
be dangerous for you health. Seal the
pipe fitting immediately (with high
temperature silicone) and/or replace
the pipes with correct ones.
Stove switches off.
Alarm displayed is
“AlAr no rEtE”
Electrical plug (acci-
dentally) unplugged
Verify the electrical plug is plugged in
Temporary power
failure
Verify the power failure and restart
the stove
Faulty electronic circuit
board
Replace the electronic circuit board,
code COM0231. By authorized Zibro
technician only
Stove is in steady
condition, the display
shows: "RiS"
The by end user re-
quired room tempera-
ture is reached
This is not an error. The stove works at
minimum rate: no problem
Certain fume outlet
temperature threshold
is reached
This is not an error. The stove works at
minimum rate: no problem
Stove switches off.
Alarm displayed is
“AlAr dEp”
The fire door is not
closed
Close the fire door and check the door
seals are in good condition. If nee-
ded have the fire door seal replaced
by Zibro authorized technician code
COM0451.
The exhaust/flue gas
pipe/chimney is bloc-
ked
Have exhaust/flue gas pipe / chim-
ney cleaned by authorized chimney
sweeper immediately. Call authorized
chimney sweeper.
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