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AIR FILTER CLEANING
MALFUNCTION DIAGNOSIS
Trouble Shooting Tips
E0 Error Code.
E1 Error Code
Unit does not cool well
The unit is noisy
and vibrates too
much
The unit makes a gurgling
sound
Unit stops frequently
Communication failure between driver
board and control board.
Temperature sensor error.
The air conditioner doesn’t work at
COOL or STRONG mode.
The air filter is blocked
with dust or animal hair.
Exhaust hose is not
connected or is blocked.
The unit is low on refrigerant.
The windows and doors in the
room are open.
The room area is too large.
There are heat sources inside
the room.
The floor is not level.
The air filter is blocked with
dust or animal hair.
This sound is caused by the flow of
refrigerant inside the unit.
The exhaust hose is blocked,
extended or otherwise restricted.
Contact the consumer service.
Contact the consumer service.
Set the working mode to COOL or STRONG mode.
Turn off the unit and clean the filter according
to instructions.
Turn off the unit, disconnect the hose, check for
blockage and reconnect the hose.
Contact the consumer service.
Make sure all windows and doors are closed.
Double-check the cooling area.
Remove the heat sources if possible.
Place the unit on a flat, level surface.
Turn off the unit and clean the filter according to
instructions.
This is normal.
Remove the exhaust hose to see if the unit
continues to operate. If yes, shorten the extension,
reduce the number of bends or eliminate restriction.
•Always unplug the unit before cleaning or servicing.
•DO NOT use flammable liquids or chemicals to clean the unit.
•DO NOT wash the unit under running water. Doing so causes electrical danger.
•DO NOT operate the machine if the power supply was damaged during cleaning. A damaged power cord must be
replaced with a new cord from the manufacturer.
•Always clean the unit using a damp, lint-free cloth and mild detergent. Dry the unit with a dry, lint-free cloth.
•Drain the unit's water collection tray by tilting the machine backwards.
•After draining the water run the unit on FAN mode for 12 hours in a warm room to dry it and prevent mold.
•Turn off the unit and unplug it.
•Clean the air filter . Always reinstall the clean, dry filter before storing.
Care and Cleaning
Symptom
Possible Cause
Solution
