Zebex Z-5652 Plus, User Manual

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2D Image Scan Module
14
U
SER
’
S
M
ANUAL
4. On the computer, check Device Manager to see if the computer successfully detects
the scanner as “Barcode Scanner USB-COM device.” (The COM port number would
vary depending on different hardware environment).
Trouble Shooting
This section contains information about how to solve problems that you may encounter
when operating the scanner. However, before referring to the tips, make sure that the
scanner is installed as instructed in this manual and that all cables are properly connected.
If the problem remains, please contact your dealer.
Problem Diagnostic Tips
The scanner is on but cannot
read barcodes.

The scanner window is dirty. Clean the scanner window as
described in the Maintenance section.

The presented barcode type is not enabled. Select the
barcode type in the Programming Guide.

The host disables the scanner.

The barcode type you presented to the scanner is not
supported.