Problem
Possible reasons
Solution
Bluetooth headphone can not
be turned on
The battery of headphone is too low
Please charge your BT headphone
There is connection between
headphone and our cellphone
The bluetooth connection is off
Please turn on your cellphone’s
bluetooth, and turn on your BT
headphone.
Cellphone can not get BT
headphone
Bluetooth headphone is not in
pairing mode, pairing mode only
lasts 10 mins.
Set BT headphone in pairing
mode according to above
instruction
Maybe pairing is reset or it is
connected to other devices.
Set it up in paring mode according
to above instructions.
Can not realize Redail function
Your cellpohne maynot support this
function
Your BT headphone is well
connected to your cellphone,
but you can only play the
music in our cellphone.
There maybe a speaker and
earphone options for you to choose
in cellphone.
Check how to transfer your music
to your earphone A/V earphone,
A2DP, BT Stereo eaphone.
The sound quality is bad when
you are talking with others via
BT earphone.
HSP/HFP your cellphone is not
compatible with A2DP and only
support mono HSP/HFP.
Check compatibility of your
cellphone.
The answer to Question
English
W
ireless
bluetooth
Headphone
05
