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For questions or assistance, contact Wi-Ex customer service at 1-800-871-1612 
or email [email protected].

WARRANTY INFORMATION

LIMITED 2 YEAR WARRANTY  |  REGISTER AT WWW.WI-EX.COM

Wi-Ex warrants every Wi-Ex product to be free from defects in material and workmanship under normal use for the warranty periods of 2 

years.

Who Is Covered?

You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and 

the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person 

receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee. This warranty does NOT 

extend to commercial users.

What is Covered?

Warranty coverage begins the day you purchase the product. For two years from the original date, the Wi-Ex Cell Phone Signal Booster 

will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by Wi-Ex) if it 

becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the 

cost of shipping to the location designated by Wi-Ex. If Wi-Ex cannot reasonably repair or replace the unit then Wi-Ex may, at its sole 

discretion, refund the price you paid for the product or the price of the unit. All products, including replacement products, are covered only 

for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.

What is Excluded?

Your warranty does NOT cover:

•   Labor charges for set up of the unit.

•   Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of Wi-Ex.

•   Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential  

  damages, so the above exclusion may not apply to you.

•   Any modifications or other changes to the product, including but not limited to software or hardware modifications in any way other    

  than as expressly authorized by Wi-Ex will void this limited warranty.

•   Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed,  

 

  manufactured, approved and/or authorized, or repair of products damaged by these modifications.

Make sure you keep…

Please keep your sales receipt or other document showing proof of purchase. Attach it to this Setup Overview and keep both nearby. 

Also, keep the original box and packing material in case you need to return your product.

Before requesting repair service…

Please review the BASE UNIT LED INDICATORS section listed in this overview - This may save you a call.

To get warranty service…

Warranty service will be provided by Wi-Ex. If you believe you need service for your unit, contact Wi-Ex

  

at 1-800-871-1612 or 

[email protected]. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be 

returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you 

complete shipping details. Do not return products to Wi-Ex without a Return Authorization Number (RMA).

Reminder: 

Record the model and serial number found on the product below:

Model #: 

Serial #: 

Purchase Date: 

FCC Information

FCC ID: SO4YX545-PCS-CEL2
Warning: Changes or modifications to this device not expressly approved by Wi-Ex could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. 

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment 

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause 

harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If 

the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and 

on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be 

co-located or operating in conjunction with any other antenna or transmitter. In accordance with FCC requirements of human exposure to 

radiofrequency fields, the radiating element (antenna) shall be installed such that a minimum separation distance of 20cm (8in) is 

maintained from all persons.

Industry Canada Regulations

Canada IC: 5544A-YX545PCSCL2
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject 

to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference 

received, including interference that may cause undesired operation.
The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
RF Exposure:

The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are 

present, the rating would have to be reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent 

band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular 

or PCS coverage, must be obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry 

Canada document CPC 2-1-05, Section 6.1 available or viewable at: http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.html
Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements 

d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce 

dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.
Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signaux 

porteurs sont présents, l’évaluation devrait être réduite de 3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer 

des interférences adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction 

de gain et non par un atténuateur à la sortie du dispositif.

The zBoost SOHO YX560Y User Guide and additional product information is 
available at www.Wi-Ex.com

CUSTOMER SERVICE 

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Wall Supply Input; Voltage

100-240VAC 50-60 Hz ; 5.0VDC

Power Consumption

3W standby; 7W max signal - 2.0A Max

System Certi

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 cations

L, FCC Parts 15 & 24 (PCS), FCC Parts 15 & 22 (CEL), Industry Canada

Base Unit Size and Weight

5” x 7” x 1.25” –  9 oz.

Operating Conditions (Base & Power)  Indoor Use Only, 5° to 40° C (40° to 105° F)
Coverage (open areas)

up to 6500 sq. ft. 

* YX560Y is designed to support 800MHz/CEL and thus does not include a 1900MHz/PCS Signal Antenna. To include PCS coverage, the
addition of a YX023-PCS Signal Antenna and YX015D Signal Combiner is required.

Handles all PCS or CEL protocols and included multiple patented and patent pending technologies to provide low-cost coverage while continually 
adapting to signal to prevent interference and remain transparent to the wireless network. Provides an indicator if the antennas are positioned 
improperly, but will NOT suffer damage of interfere with the Carrier Network.

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