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zBoost

®

 TRIO ZB575 Manual

13

Limited 1 Year Manufacturer Warranty

Warranty Registration at www.zBoost.com

zBoost warrants every zBoost product to be free from defects in material and workmanship under 

normal use for the warranty period of one year. 

Who Is Covered?

You must have proof of purchase to receive warranty service. A sales receipt or other 

documentation showing the product purchased and the purchase date is considered proof of 

purchase. This limited warranty extends only to the original consumer purchaser or any person 

receiving the product as a gift from the original consumer purchaser and to no other purchaser or 

transferee.

What is Covered?

Warranty coverage begins the day you purchase the product. For one year from the original 

date, the zBoost Cell Phone Signal Booster will be repaired or replaced with a new, repaired, 

refurbished or comparable product (whichever is deemed necessary by zBoost) if it becomes 

defective or inoperative. The exchange will be made without charge to you for parts and labor. You 

will be responsible for the cost of shipping to the location designated by zBoost. If zBoost cannot 

reasonably repair or replace the unit then zBoost may, at its sole discretion, refund the price you 

paid for the product or the price of the unit. 

All products, including replacement products, are covered only for the original warranty period. 

When the warranty on the original product expires, the warranty on the replacement product also 

expires.

What is Excluded? 

Your warranty does NOT cover:

• 

Labor charges for set up of the unit.

• 

Product replacement because of misuse, accident, lightning damage, unauthorized repair or 

other cause not within the control of zBoost.

• 

Incidental or consequential damages resulting from the product. Some states do not allow 

the exclusion of incidental or consequential damages, so the above exclusion may not apply 

to you.

• 

Any modifications or other changes to the product, including but not limited to software or 

hardware modifications in any way other than as expressly authorized by zBoost  will void 

this limited warranty.

• 

Product that has been modified or adapted to enable it to operate in any country other than 

the country for which it was designed, manufactured, approved and/or authorized, or repair 

of products damaged by these modifications.

All zBoost products that are packaged with other zBoost accessory products are intended for resale 

and use as a single unit, and such product kits are required to be sold to the end user or subsequent 

reseller as packaged. The “de-kitting” and sale as a standalone product of any one or more components 

of such a product kit is in violation of zBoost’ warranty. No “de-kitted” product will be eligible for return for 

any reason. The sale of separate, not-kitted cable, antennas and other accessories is allowed and fully 

warranted

Warranty Information

Summary of Contents for Trio ZB575

Page 1: ...ey back guarantee when purchased directly from zBoost If product is purchased from a reseller or third party the purchaser is subject to the policies of the third party 1 year manufacturer warranty Warranty registration at www zBoost com v 314 Models ZB575A ZB575V ...

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Page 3: ... protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interferenc...

Page 4: ...èglements d équipement L opération est sujette aux deux conditions suivantes 1 ce dispositif peut ne pas causer l interférence nocive et 2 ce dispositif doit accepter n importe quelle interférence reçue y compris l interférence qui peut causer l opération peu désirée Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur Pour les situations lorsque plusieurs signaux...

Page 5: ...ages or any damages whether in an action under contract negligence or any other theory arising out of or in connection with the set up of use of inability to use or performance of the information services products and materials available from this manual These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy Because some jurisdictions do not allow limi...

Page 6: ... begin make sure all of the following parts came with your zBoost TRIO Literature Contents Setup overview Product Contents zBoost Base Unit Indoor Antenna Power Supply RG 6 Coax Cable 50 ft External Antenna External Antenna Mounting Hardware SETUP OVERVIEW ...

Page 7: ...deband Omnidirectional Ceiling Mount LTE CEL AWS PCS 1 2 dBi External Antennas Outdoor CANT 0040 Outdoor External Antenna Wideband Omni Directional LTE CEL AWS PCS 3 5 dBi CANT 0042 Outdoor External Antenna Wideband Directional Log Periodic LTE CEL AWS PCS 10 12 dBi CANT 0043 Window Mount External Antenna Wideband Directional Panel LTE CEL AWS PCS 6 7 dBi Coax Cable To be used in addition to the c...

Page 8: ...ength 3 IMPORTANT Before Installing Note These Important Factors in Determining Performance 4 Additional Cable Requirements 4 Grounding the External Antenna 5 Securing Cable with a Drip Loop 5 Power Requirements 5 Setting Up Your zBoost Signal Booster 6 FIRST Mount the External Antenna 6 Antenna Bracket Assembly 6 SECOND Position the Base Unit 7 THIRD Run the Coaxial Cable 7 FOURTH Connect the zBo...

Page 9: ...ve in your home 1 Location of the Cell Phone Tower in Relation to Your Home While cell phone providers have tried to place cell phone towers to provide the best overall coverage local ordinances and terrain features can impose restrictions on where these towers can be placed thus limiting the signal strength available at your location 2 Obstructions Caused by Buildings Terrain and Trees Cell phone...

Page 10: ...complete the call If a weak signal is available at ground level check the signal strength in your attic or at roof level location where the signal will likely be stronger and where the External Antenna can be placed for best performance If you can reliably make and receive calls outside your home then zBoost can bring the signal into your home If only one signal bar is displayed on your cell phone...

Page 11: ...vertically and keep it at least 3 feet above any metal Additional Cable Requirements If the distance between the External Antenna and the Base Unit exceeds 50 feet extension cables are available on our website The included cable is RG 6 The total cable length should not exceed 65 feet unless upgraded cable and or upgraded External Antenna see page v is used A longer cable is helpful only if it all...

Page 12: ...ome through an outside wall This can be done by twisting and securing the cable into a loop no less than 4 across near the entry point This will help prevent moisture from gathering at entry point and leaking into the home Consult a professional installer for more information Power Requirements The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the included power su...

Page 13: ...aping the coax near the antenna Antenna Bracket Assembly IMPORTANT Incorrectly mounting the External Antenna to the mounting bracket see figure A will impede performance Ensure that the External Antenna is properly positioned in the mounting bracket as pictured To mount antenna to a pole Attach bottom of antenna to pole bracket as pictured Use U Bolt to secure bracket to pole and fasten To mount a...

Page 14: ...the bracket from the Base Unit see zBoost Base Unit Assembly above and using 2 mounting screws not provided to affix to wall keeping the antenna vertical Remember the zBoost TRIO requires at least 15 feet of vertical separation between the Base Unit and the External Antenna Generally increasing this distance up to 40 feet will increase the performance and decreasing the distance will limit zBoost ...

Page 15: ...ind the increased signal coverage is acceptable however no additional adjustments are needed See zBoost Base Unit Light Indicators on page 10 for more information Confirm That Your zBoost is Working Properly When your zBoost system is in place and fully connected walk throughout your home and verify that you can place calls and have fast reliable data speeds If the signal strength has improved you...

Page 16: ... signal higher is usually better Increase the distance between the Indoor Antenna and the External Antenna Purchase an upgrade antenna available at www zBoost com NOTE The zBoost ZB575 requires at least 15 feet of vertical separation between the Base Unit and the External Antenna Generally increasing this distance up to 40 feet will increase the performance and decreasing the distance will limit z...

Page 17: ...nitial Power Up Light Mode Status Solution SOLID GREEN zBoost is ready N A Flashing GREEN zBoost is in use N A SOLID ORANGE EXTERNAL ANTENNA and INDOOR ANTENNA are too close together 1 Unplug the BASE UNIT power supply 2 Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible with at least 15 ft of vertical separation height difference 3 Plug the BASE UNIT power supply back in 4 ...

Page 18: ...IO ZB575 A Specs for ALTE Band Specs for PCS Band Specs for CEL Band Frequency Uplink 704 716 MHz Downlink 734 746 MHz Uplink 1850 1910 MHz Downlink 1930 1990 MHz Uplink 824 849 MHz Downlink 869 894 MHz Band supported 17 A D B E F C A B A B System gain 61 dB 70 dB 62 dB Output power 3 dBm 4 dBm 3 dBm Networks LTE AT T CDMA GSM GPRS EDGE EVDO 1xRTT UMTS HSPA 3G General Specifications Power Consumpt...

Page 19: ...ndicating more signal with more bars You may not always observe more bars on your signal meter because of the signal spreading out from the antenna If your phone has a dB meter 3dB is a significant increase of 2x 6dB is 4x and 10dB is 10x On a four bar phone one bar equals about 10dB The increase in signal you will see depends upon The level of signal at the External Antenna outdoor The care of th...

Page 20: ...overed only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires What is Excluded Your warranty does NOT cover Labor charges for set up of the unit Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of zBoost Incidental or consequential damages r...

Page 21: ...1 1612 To get warranty service Warranty service will be provided by zBoost If you believe you need service for your unit contact zBoost at 1 800 871 1612 or support zBoost com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The represent...

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