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zBOOST® YX545 SOHO USER GUIDE

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zBOOST® YX545 SOHO USER GUIDE

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Frequently Asked Questions

What can I expect my cell phone signal range and strength to be inside my home or office?

Th

  e closer you are to the base, the stronger the signal. Th

  is will vary with diff erent conditions. Some of the 

conditions that will aff ect the improved coverage area are signal strength outdoors, the type of building 
materials in the home, the placement of the unit and the antenna’s proximity to cellular towers.

You can expect that your indoor coverage will be improved. You will be able to make calls where you couldn’t 
before. Th

  e degree of improvement will depend upon many factors. Th

  e intent of zBoost® products are to 

bring outside coverage inside. Just as the signal bars move up and down when outside, the boosted signal 
will fl uctuate in a similar fashion. 

Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal? 

Th

  e Wi-Ex® unit will not help your WiFi service. Th

  is unit is designed to work with wireless PCS and 

Cellular phones and devices. Th

  e WIFI in your home or offi

  ce operates on a diff erent frequency.

Is your product available for international use?

Yes, we have products that work on European frequencies. Our zBoost® YX520-I– Dual band works on 
900MHz and 1800Mhz.

We also sell zBoost® ONE YX400-U for UMTS/HSPA devices on the 2100MHz Frequency, a frequency 
used for voice and data overseas.  

Why isn’t my cell phone indicating more signal with more bars?

You may not always observe more bars that gain on your signal meter because of the signal spreading out 
from the antenna. If your phone has a dB meter, 3dB is a signifi cant increase of 2x, 6dB is 4x, and 10dB is 
10x. On a four bar phone, one "bar" equals about 10dB.  

Th

  e increase in signal you will see depends upon:

• Th

  e level of signal at the Signal antenna (outdoor)

• Th

  e care of the antenna placement (two feet away from metal, adequate antenna separation [15 feet 

recommended])

• Th

  e signal already present inside (related to building losses)

• Th

  e distance of your phone/device from the Base Unit (signal spreads or diminishes rapidly with dis-

tance.)

There are usually several cell phones in use at one time in my home, will your product boost all of our 
signals simultaneously?

Th

  e zBoost® YX545 SOHO is designed to cover multiple signals simultaneously and will allow multiple users 

to operate at the same time.

Does the zBoost® work if you have no bars?

No, if no signal is present outdoors zBoost® producs will not work for you. Also, keep in mind if your best 
signal is 1 bar at the Signal Antenna, your coverage will be limited to a small room. You could improve that 
with an upgraded antenna. (See page iv).

Limited 1 Year Warranty

Register your product at www.Wi-Ex.com

Wi-Ex® warrants every Wi-Ex® product to be free from defects in material and workmanship under normal use for 
the warranty period of one year. 

Who Is Covered?

You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing 
the product purchased and the purchase date is considered proof of purchase. Th

  is limited warranty extends 

only to the original consumer purchaser or any person receiving the product as a gift from the original consumer 
purchaser and to no other purchaser or transferee. Th

  is warranty does NOT extend to commercial users.

What is Covered?

Warranty coverage begins the day you purchase the product. For one year from the original date, the Wi-Ex®  
Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished or comparable product 
(whichever is deemed necessary by Wi-Ex® ) if it becomes defective or inoperative. Th

  e exchange will be made 

without charge to you for parts and labor. You will be responsible for the cost of shipping to the location 
designated by Wi-Ex®. 

All products, including replacement products, are covered only for the original warranty period. When the 
warranty on the original product expires, the warranty on the replacement product also expires.

What is Excluded?

 

Your warranty does NOT cover:

• 

Labor charges for set up of the unit.

• 

Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause 
not within the control of Wi-Ex®.

• 

Incidental or consequential damages resulting from the product. Some states do not allow the exclusion 
of incidental or consequential damages, so the above exclusion may not apply to you.

• Any 

modifi cations or other changes to the product, including but not limited to software or hardware 

modifi cations in any way other than as expressly authorized by Wi-Ex®  will void this limited warranty.

• 

Product that has been modifi ed or adapted to enable it to operate in any country other than the country 
for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by 
these modifi cations.

Warranty Information

Summary of Contents for SOHO YX545

Page 1: ...30 day money back guarantee when you buy directly from Wi Ex If product is purchased from a reseller or third party you must use their return policy 1 Year Manufacturer Warranty Register your zBoost product at www Wi Ex com v2 0910 ...

Page 2: ...or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment complies with FCC radiation exposure limits set forth for an uncontrolled enviro...

Page 3: ...in writing from Wireless Extenders Copyright 2010 by Wireless Extenders Inc Trademarks Wireless Extenders Wi Ex the Wi Ex logo zBoost the zBoost logo and Extending Cell Zones are registered trademarks of Wireless Extenders Inc Safety Guidelines In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be positioned such that a minimum separa...

Page 4: ...llowing accessories are available to improve signal reception and provide increased coverage in your home or office Please see our website for complete selection To order call 1 800 871 1612 or visit www Wi Ex com YX545 Dual Band Part Description Most Popular Accessory for YX545 SOHO X YX039 PCS CEL Bi Directional receiving Signal Antenna upgrade 13 dBi PCS 8 dBi CEL Other Accessories X YX012 Outs...

Page 5: ...tools are needed to set up zBoost 2 Philips screwdriver Cellular phone operating in the band supported by your zBoost unit Drill may be required for outdoor or attic antenna placement Cell phone signal bars are approximate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal...

Page 6: ...nal Antenna in a location where you measure stronger signal Grounding the Signal Antenna If you decide to place the Signal Antenna outdoors it must be properly grounded See page iv for a recommented grounding kit The set up must be in accordance with Article 810 of the National Electric Code NEC A listed antenna discharge unit must be provided for the lead in coaxial cable per NEC article 8 10 20 ...

Page 7: ...est when there are no obstructions between the zBoost Base Unit and your mobile device Upon initial power up a solid GREEN light should appear indicating normal conditions If a RED light appears adjustments may be needed to optimize performance If you find the increased signal coverage is acceptable however no additional adjustments are needed See Light Indicator section Page 12 for more informati...

Page 8: ... Base Unit near the middle of a room or mount it on an interior wall This Base Unit uses an omni directional antenna that delivers signal in a circular pattern around the antenna 6 Connect the zBoost Base Unit to the provided power supply and plug into a power outlet When your zBoost system is in place and fully connected walk throughout your home or office and verify that you are able to reliably...

Page 9: ...mate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase THE BEST INDICATOR OF PRODUCT PERFORMANCE IS THE ABILITY TO RELIABLY PLACE AND RECEIVE CALLS WHERE YOU CO...

Page 10: ...gnals from either the mobile device or the base station transceiver which are too strong for proper operation Solution Please unplug your system Re orient your Signal Antenna and or Base Unit to reduce the excessive signal source Plug your system back in If still solid red call customer support 1 800 871 1612 After Initial Power Up Technical Specifications Product Specifications for zBoost YX545 S...

Page 11: ...sly and will allow multiple users to operate at the same time Does the zBoost work if you have no bars No if no signal is present outdoors zBoost producs will not work for you Also keep in mind if your best signal is 1 bar at the Signal Antenna your coverage will be limited to a small room You could improve that with an upgraded antenna See page iv Limited 1 Year Warranty Register your product at ...

Page 12: ...ll be provided by Wi Ex If you believe you need service for your unit contact Wi Ex at 1 800 871 1612 or support wi ex com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details Do not ...

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