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EN

authenticate the user with the charging station if the installation/charging station has been activated 
with authentication. Charging will start automatically when charging power is available.

Red light:  

• Disconnect the charging cable. Reconnect the charging cable if the status indicator light turns 

white. If charging does not start and the light turns red again, this could indicate a potential fault 
in the charging cable or vehicle.

Red flashing light: 

• Disconnect the charging cable. Reconnect the charging cable if the status indicator light turns 

white. If charging does not start and the light turns red again, this could indicate a potential fault 
in the charging cable or vehicle.

• Check that your user profile has been assigned access to this installation by the owner in ZAPTEC 

Portal.

• A flashing red light every 30 seconds means that it is not activated in ZAPTEC Portal. Contact 

your electrician/installer. 

• If this does not work, make a note of the serial number of the charging station and contact your 

dealer/installer for assistance. The serial number location is shown in the illustration.

221.3

112.5

391.7

258.2

Serial number e.g. 
ZCH123456

A yellow light will flash if the charging station has been disconnected from the electricity network 
and it will take 1-2 minutes before the charging station boots up again.

i

Storage and maintenance

The product must be stored in a dry room with stable temperatures. The protective cover should 
always be on if the product is not in use.

The following periodic maintenance is recommended:
• Wipe down the charging station using a damp cloth.
• Check that the charging connector is free of foreign bodies.

Summary of Contents for HOME

Page 1: ...1 EN ZAPTEC HOME USER MANUAL...

Page 2: ...2...

Page 3: ...ross up to three charging stations in addition to the home You can use your charging station with the RFID tag charging card or via the ZAPTEC app to approve users in the installation This provides yo...

Page 4: ...charging 8 How to end charging 8 Connecting a charging card to your user 9 Adding users to the installation 9 Monitoring the charging station ZAPTEC Portal 9 Turning eco mode on off 9 Locking the char...

Page 5: ...ipment must be installed repaired and maintained by qualified personnel only NEK400 Any applicable local regional and national regulations must be respected during installation repair and maintenance...

Page 6: ...more smart functions for your ZAPTEC HOME charging station for example charging consumption reports user registration tags charging cards Log in here portal zaptec com ZAPTEC App You will have access...

Page 7: ...30 seconds the charging station has not been activated in ZAPTEC Portal Please refer to the section on Troubleshooting for further details Error please refer to the section on Troubleshooting for fur...

Page 8: ...ting a RFID tag charging card to your user for set up instructions The recommended authentication method is RFID tag charging card Start authenticated charging using RFID tag charging card 1 Follow st...

Page 9: ...Portal portal zaptec com to see all your charging stations as well as any charging stations you are registered to use The owner of an installation can monitor all use and see a live overview of the ch...

Page 10: ...ceiving power from the installation White blue light Check that the charging cable has been fully inserted into the power outlet on the charging station Check that the vehicle has been configured to s...

Page 11: ...e has been assigned access to this installation by the owner in ZAPTEC Portal A flashing red light every 30 seconds means that it is not activated in ZAPTEC Portal Contact your electrician installer I...

Page 12: ...tion and regulations in the country where the product has been purchased Further information about the rights granted by consumer protection legislation can be found at zaptec com privacy Support and...

Page 13: ...station with an accuracy of 1 for power and voltage This allows the user to monitor and verify the actual power consumption Theft protection The front cover can only be opened using specialist tools...

Page 14: ...sistant Electrical protection Protection class II 4kV AC and 6kV impulse isolation Overvoltage category III 4kV The power inlet main inlet panel should be equipped with overvoltage protection in accor...

Page 15: ...15 EN...

Page 16: ...16 Zaptec Charger AS Richard Johnsensgate 4 4021 Stavanger Norway ZAPTEC Charger MADE IN NORWAY ZAPTEC Charger AS 06 2020 All rights reserved ZM000560 10738 6...

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