Problems
Causes
The washing results are not
satisfactory :
• the detergent is unsuitable for machine washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.
The appliance vibrates, is
noisy:
• all packaging have not been removed from the appliance (see “Installation”),
• the appliance isn’t level and is unbalanced (see “Installation”),
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small,
• the appliance is in running in period, noise will disappear with time.
The wash cycle is much too
long:
• the water inlet filters are dirty (see “Care and cleaning ”),
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and the
washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added to
distribute washing more evenly in the drum.
The appliance stops during a
wash cycle:
• the water or electricity supply is defective,
• a “Rinse hold” has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle:
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
Softener runs directly into
the drum when filling the
dispenser box:
• you have gone past the MAX indicator.
The drainage pump runs
constantly, even when the
appliance is inactive:
• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
The “Start/Pause” pushbut-
ton
1)
flashes red
2)
:
• the lid is not closed properly,
• the drainage filter is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation"),
• the drainage pump is blocked,
• the standpipes blocked,
• the water tap is closed, the water supply has been cut off.
1) On some models, the audible signals can sound
2) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.
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