ENGLISH 25
TROUBLESHOOTING
9.
9.1
Possible Failures
Certain problems are due to lack of
simple maintenance or oversights, which
can be solved easily without calling out an
engineer. Before contacting your local
Service Centre, please check possible
cause of malfunction and solution listed
below.
Once the problem has been eliminated,
press the Start/Pause button to restart the
program. If after all checks, the problem
persists, contact your local Service
Centre.
WARNING!
Deactivate the
appliance before you do the checks.
The door has not been closed. (code: )
The plug is not properly inserted in the
power socket.
Insert the plug into the
power socket.
Please check your domestic
electrical installation.
Press the Start/Pause ( )
touchpad.
If the laundry are to be
washed immediately, cancel
the “Delay Start”.
Wait until the main supply is
stable. Appliance will start
automatically.
There is no power at the socket.
The Start/Pause ( ) touchpad has not
been pressed.
The “Delay Start” has been selected.
The Main supply is unstable.
(If code “ ” appears in the display.)
The inlet hose is squashed or kinked.
(code: )
Check the inlet hose
connection.
The end of the drain hose is too low.
(code: )
Refer to relevant paragraph
in “water drainage” section.
The filter in the inlet hose is blocked.
(code: )
Clean the water inlet hose
filter.
The door is not properly closed. (code: ) Close the door firmly.
The water tap is closed. (code: )
Open the water tap.
The washing
machine does
not start:
The machine
does not fill the
water:
The machine
fills then
empties
immediately:
Malfunction
Possible Cause
Solution
Close the door firmly.
The drain hose is squashed or kinked.
(code: )
Check the drain hose
connection.
The drain pump is clogged. (code: )
Clean the drain filter.
The machine
does not empty
and/or does
not spin:
The option “Rinse Hold” has been selected.
Press Start/Pause ( )
touchpad to drain the water
or select spin program.
The laundry is not evenly distributed in the
drum.
Pause the machine and
redistribute laundry manually.
The appliance does not fill with water
properly.
The appliance door is open or not
closed correctly. Please check the door!
The appliance does not drain the water.
The main supply is unstable. Wait until
the main supply is stable.
No communication between electronic
elements of the appliance. Switch off
and switch on again.
Water leaks inside the machine.
Please call Service Centre.
Alarm Code:
