Zanussi ZWH 2101, User Manual

Page: 16 / 24

Problem Possible cause Possible solution
There is water on the floor. Leakages from the couplings of the
water hoses.
Make sure that the couplings are tight.
Leakages from the drain pump. Make sure that the drain pump filter is tight.
The water drain hose is damaged. Make sure that the water inlet hose has no dam-
ages.
You cannot open the appli-
ance door.
The washing programme is in oper-
ation.
Let the washing programme end.
There is water in the drum. Set the drain or the spin programme.
The appliance makes an
unusual noise.
Incorrect level of the appliance. Adjust the level of the appliance. Refer to 'Instal-
lation'.
You did not remove the packaging
and/or the transit bolts.
Remove the packaging and/or the transit bolts.
Refer to 'Installation'.
The load is very small. Add more laundry in the drum.
The appliance fills with wa-
ter and drain immediately.
The end of the drain hose is too low. Make sure that the drain hose is in the correct
position. Refer to 'Installation'.
The washing results are not
satisfactory.
The detergent you used was not suf-
ficient or correct.
Increase the detergent quantity or use a different
one.
You did not remove the stubborn
stains before you wash the laundry.
Use special products to remove the stubborn
stains.
Incorrect temperature was set. Make sure that you set the correct temperature.
Too much laundry load. Decrease the laundry load.
After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the service centre.
Service
Refer to the information supplied with this appliance for
guarantee condition and point of contact. The information
to give to the service is on the rating plate.
We recommend that you write the
information here:
Model ..................
Product number 914.............
Serial number
(S.N.)
..................
16
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