Problem
Possible solution
The appliance makes an
unusual noise and vibrates.
• Make sure the levelling of the appliance is correct. Refer to "Instal-
lation instruction".
• Make sure that the packaging and/or the transit bolts are removed.
Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
The programme duration
increases or decreases
during programme execu-
tion.
• The AutoAdjust System is able to adjust the programme duration
according to the type and the laundry load size. Refer to "The Au-
toAdjust System load detection" in "Daily Use" chapter.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you
wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
Too much foam in the
drum during the washing
cycle.
• Reduce the quantity of detergent.
After the washing cycle,
there are some detergent
residues in the dispenser
drawer.
• Make sure that the flap is in the correct position (UP for powder
detergent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser according the
indications given in this user manual.
The appliance does not dry
or does not dry correctly.
• Turn the water tap on.
• Make sure the drain filter is not clogged.
• Reduce the laundry load.
• Make sure you have set the correct cycle. if necessary, set again a
short drying time.
The laundry is full of differ-
ent colours fluff.
The fabrics washed in the previous cycle released fluff of a different
colour:
• The drying phase helps to eliminate some fluff.
• Clean the clothes with a fluff remover.
In case of an excessive amount of fluff in the drum run the special pro-
gramme to clean it (refer to “Fluff in the fabrics" for more details).
After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes, deactivate and activate the appliance. If the problem continues,
contact the Authorised Service Centre.
EMERGENCY DOOR OPENING
In case of power failure or functioning failure the
appliance door remains locked. The washing
programme continues when the power is restored.
If the door remains locked in case of failure, it is
possible to open it using the emergency unlock
function.
Before opening the door:
CAUTION! Risk of burns! Make
sure that the water temperature is
not too high and the laundry is
not hot. If necessary, wait until
they cool down.
CAUTION! Risk of injury! Make
sure that the drum is not rotating.
If necessary, wait until the drum
stops rotating.
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