THE PRODUCT NUMBER CODE (PNC)
If you contact an Authorised Service Centre, you
need to provide the product number code of your
appliance.
The PNC can be found on the rating plate on the
appliance door. You can also check the PNC on the
control panel.
Before checking the PNC, make sure the appliance
is in the programme selection.
1. Press and hold simultaneously Glass Care
and AUTO for about 3 seconds.
The display shows the PNC of your appliance.
2. To exit the PNC presentation, press and hold
simultaneously Glass Care and AUTO for
about 3 seconds.
The appliance returns to the programme selection.
THE DISHWASHING AND DRYING RESULTS ARE NOT SATISFACTORY
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and the basket load-
ing leaflet.
• Use more intensive washing programme.
• Activate the Extra Power option to improve the washing re-
sults of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and Clean-
ing".
Poor drying results.
• Tableware was left for too long inside the closed appliance.
Activate the function AirDry to set the automatic opening of
the door and to improve the drying performance.
• There is no rinse aid or the dosage of rinse aid is not suffi-
cient. Fill the rinse aid dispenser or set the dosage of rinse
aid to a higher level.
• The quality of the rinse aid can be the cause.
• Always use rinse aid, even with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase. Refer to
"Programmes overview".
There are whitish streaks or blu-
ish layers on glasses and dishes.
• The released quantity of rinse aid is too high. Adjust the rinse
aid dosage to a lower level.
• The quantity of detergent is too high.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Adjust the
rinse aid dosage to a higher level.
• The quality of the rinse aid can be the cause.
The interior of the appliance is
wet.
• This is not a defect of the appliance. Humidity condensates
on the appliance walls.
Unusual foam during washing.
• Use the detergent designed specifically for dishwashers.
• Use a detergent from a different manufacturer.
• Do not pre-rinse dishes under running water.
Traces of rust on cutlery.
• There is too much salt in the water used for washing. Refer to
"The water softener".
• Silver and stainless steel cutlery were placed together. Do
not place silver and stainless steel items close together.
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