Zanussi ZCG51011WA, User Manual

Page: 15 / 48

Troubleshooting
WARNING!
Refer to Safety chapters.
What to do if...
Problem Possible cause Remedy
The flame extinguishes imme-
diately after ignition.
Thermocouple is not heated up
sufficiently.
After lightning the flame, keep
the spark generator activated
for equal or less than 10 sec-
onds
The flame ring is uneven. Burner crown is blocked with
food residues.
Make sure that the injector is
not blocked and the burner
crown is clean.
The burners do not work. There is no gas supply. Check the gas connection.
The appliance makes noises. Some metal parts of the appli-
ance expand and contract
when they heat up or cool
down. The noises are normal.
The flame colour is orange or
yellow.
The flame can look orange or
yellow in some areas of the
burner. This is normal.
Steam and condensation settle
on the food and in the cavity of
the oven.
You left the dish in the oven for
too long.
Do not leave the dishes in the
oven for longer than 15 - 20
minutes after the cooking
process ends.
The oven does not heat up. The necessary settings are not
set.
Make sure that the settings are
correct.
It takes too long to cook the
dishes or they cook too quick-
ly.
The temperature is too low or
too high.
Adjust the temperature if nec-
essary. Follow the advice in
the user manual.
Service data
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre.
The necessary data for the service centre is on
the rating plate. The rating plate is on the front
frame of the appliance cavity. Do not remove
the rating plate from the appliance cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
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