What to do if...
Problem
Possible cause
Solution
The appliance does not operate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected to
the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical appli-
ance to the mains socket. Contact a
qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands sta-
ble.
Acoustic or visual alarm is on.
The cabinet has been recently
switched on.
Refer to "Door Open Alarm" or
"High Temperature Alarm".
The temperature in the appliance is
too high.
Refer to "Door Open Alarm" or
"High Temperature Alarm".
The door is left open.
Close the door.
The compressor operates continual-
ly.
Temperature is set incorrectly.
Refer to "Control Panel" chapter.
Many food products were put in at
the same time.
Wait a few hours and then check
the temperature again.
The room temperature is too high.
Refer to "Installation" chapter.
Food products placed in the appli-
ance were too warm.
Allow food products to cool to room
temperature before storing.
The door is not closed correctly.
Refer to "Closing the door" section.
The FastFreeze function is switched
on.
Refer to "FastFreeze function" sec-
tion.
The compressor does not start im-
mediately after pressing the "Fast-
Freeze", or after changing the tem-
perature.
The compressor starts after a period
of time.
This is normal, no error has occur-
red.
Door is misaligned or interferes with
ventilation grill.
The appliance is not levelled.
Refer to installation instructions.
Door does not open easily.
You attempted to re-open the door
immediately after closing.
Wait a few seconds between closing
and re-opening of the door.
The lamp does not work.
The lamp is in stand-by mode.
Close and open the door.
The lamp is defective.
Contact the nearest Authorized
Service Centre.
There is too much frost and ice.
The door is not closed correctly.
Refer to "Closing the door" section.
The gasket is deformed or dirty.
Refer to "Closing the door" section.
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