Disclaimer: Applicable only when Zaneen’s lighting ¬fixtures are properly installed on correct line voltage, and under
normal conditions of use.
Zaneen Warranties are itemized below:
• All products to be free from defect in materials and workmanship: 1 Year (12 months) Limited Warranty from the invoice
date (excluding lamps)
• LED engines and Power Supplies: 5 Years Limited Warranty from the invoice date.
• Transformers and Ballast Warranty: 3 years Limited Warranty from the invoice date.
• Purchaser’s sole recourse after the warranty period, for defective power supplies, ballasts or other components
manufactured by a third party, is against such third-party manufacturer.
Warranty claims regarding the product(s) must be submitted in writing within 30 days, of discovery of the defect.
Zaneen uses only electrical components, which are produced by responsible manufacturers. Components that may fail in
service within the warranty period, under normal use, will be replaced at no charge.
Zaneen will not assume labour or transportation charges in connection with replacement of such parts, nor for removal or
re-installation of equipment or parts, nor for consequential damages or losses.
The warranty extended to Zaneen by the manufacturers of the electrical components is passed on to our customers.
At its option, Zaneen will repair or replace, any fixture defective as provided herein if such fixture is returned by the
purchaser within the warranty period, provided Zaneen has issued a written “Return Goods Authorization”. Such repair or
replacement is the exclusive remedy against Zaneen and Zaneen is not responsible for damage of any sort whatsoever,
including incidental and consequential damages or losses.
This warranty extends only to replacement defective fixtures or components and no allowance will be made for labour or
transportation charges in connection with replacement of such parts, nor for removal or re-installation of equipment or
parts unless specifically authorized in writing by Zaneen prior to any work being performed.
This warranty only applies when the products are installed in applications in which ambient temperatures are within
normal temperatures and are operated within the electrical values shown on the LED driver label.
Zaneen Interior rated luminaries are not protected from environmental conditions, such as salt content from sea air.
Therefore, anydamages resulting from exposure to salt air, or other harmful environmental conditions, will not be covered
under Zaneen Warranty.
WARRANTY SUMMARY
Zaneen Group Inc. © 2018, T 1800-388-3382, F 416-247-9319, www.zaneen.com
In a constant effort to supply the best product, we reserve the right to change specifications or materials without notice. The most recent specification sheets are found at zaneen.com
9 of 10
