6
For more help please see our FAQ section at: www.zagg.com/faq
To reach a trained customer service representative,
please use one of the following:
ZAGG.com/support/contact.php | [email protected]
1-800-700-ZAGG [9244] | 00-1-801-839-3906 for international customers
For unparalleled scratch protection for your iPad, we recommend ZAGG’s
InvisibleShield®.
©2005 - 2014 ZAGG Inc All Rights Reserved.
PATENT PENDING | NASDAQ: ZAGG | MADE IN CHINA
iPad® and Apple® are registered trademarks of Apple, Inc.
Bluetooth® is a trademark of Bluetooth SIG, Inc.
ZAGG®, InvisibleShield®, and ZAGG Folio™ are trademarks or registered
trademarks of ZAGG Inc.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
5
TROUBLESHOOTING
If your iPad does not respond to your Folio there may be a simple
explanation such as a dead battery or an unsuccessful pairing. Please use
the following to help troubleshoot your situation. If none of the following
solve your issue, then please contact ZAGG Customer Service and one of
our trained professionals will be happy to assist you.
1. Restart your iPad by holding down the home and power button until the
Apple® logo appears on the screen.
2. Turn your Folio off and back on. You should see the LED illuminate
briefly, if not, charge your Folio.
3. After charging, turn your Folio on. If the LED does not illuminate,
and your keyboard doesn’t operate correctly, please contact ZAGG’s
customer service.
4. If your Folio cannot establish or maintain a Bluetooth connection, reset
the Bluetooth module by charging your keyboard.
5. Forget and re-pair your Folio. On your iPad, select: SETTINGS >
BLUETOOTH > ON. If you see “ZAGG Folio” listed as an available
device, touch the arrow to the right of it and choose to have your iPad
forget the device.
6. Push the Bluetooth button on your Folio and watch for the LED to flash blue.
7. Your iPad should display “ZAGGkeys Folio” as an available device.
Select it.
8. If your iPad gives you an error message, repeat the pairing process.
