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Chapter 8 Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the IEEE 802.11n Wireless
Customer Premises Equipment. For warranty assistance, contact your service provider or distributor
for the process.
Q 1. How to know the MAC address of IEEE 802.11n Wireless Customer Premises Equipment?
MAC Address distinguishes itself by the unique identity among network devices. There are two
ways available to know it.
Each device has a label posted with the MAC address. Please refer below.
Figure 39 MAC Address
On the IEEE 802.11n Wireless Customer Premises Equipment Web-based management
interface, you can view the MAC Address
from “
View Basic Information
”.
Q 2. What if I would like to reset the unit to default settings?
You may restore factory default settings in
“
Configuration File
” from “
Management
”.
Q 3. What if I would like to backup and retrieve my configuration settings?
You may do the backup by generating a configuration file or retrieve the settings you have backed
up previously in
“
Configuration File
” from “
Management
”.
Q 4. What if I can not access the Web-based management interface?
Please check the followings:
Check whether the power supply is OK; Try to power on the unit again.
