12
Symptoms
Possible Causes
Solution
The unit scans
but the data
transmitted to
the host is
incorrect.
The scanner’s data
format does not
match the host
system requirements.
Verify the scanner’s data format
matches the format required by
the host. Make sure the scanner
is connected to the proper host
port.
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology.
The bar code may
have been printed
incorrectly.
Check if it is a check digit,
character, or border problem.
The scanner is not
configured correctly
for the type of bar
code.
Check if check digits are set
properly.
The minimum symbol
length setting does
not work with the bar
code.
Check if the correct minimum
symbol length is set.
The unit powers
up, but does not
scan and/or
beep.
The unit is trying to
scan a particular
symbology that is not
enabled.
UPC/EAN, Code 39, interleaved 2
of 5, Code 93, Code 128 and
Codabar are enabled by default.
Verify the type of bar code being
read has been selected.
The bar code being
scanned does not
satisfy the configured
criteria for character
length lock or
minimum length.
Verify the bar code being scanned
falls into the configured criteria.
The scanner defaults to a
minimum of four-character bar
code.
Summary of Contents for 5800
Page 1: ...5800 Bar Code Scanner User s Guide...
Page 8: ...4 Pedestal Stand Mounting Specifications...
Page 38: ...34 Code Byte 4 Code Byte 5 4 5 Code Byte 6 Code Byte 7 6 7 Code Byte 8 Code Byte 9 8 9...
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Page 52: ...5800 UG Rev A 3 12...