YOKOGAWA FieldMate YHC5150X, User Manual

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Returning for repair
First
—
Request a Number
In the event that a YHC5150X Series requires service and must be
returned for repair, please contact Yokogawa at the numbers listed below.
To assist us in processing your repair request, please have the Model &
Serial Number of the unit available when you call. This information is
located on the YHC5150X Series label.
Method Information
Phone: 1-800-888-6400
Web:
www.yokogawa.com/us
E-mail:
We need the following information in the email:

Look on the YHC5150X Series label to find the Model number &
the Serial number.

Give a brief description of the problem.

Send the e-mail to:
meters-instr@us.yokogawa.com
Return Material Authorization
Do not send any unit for repair unless you contacted Yokogawa for a
Return Material Authorization (RMA) number.

Important: If you have not received this number and clearly marked it
on the package being shipped back, we will return the unit at your
expense.

The Yokogawa Repair Department will provide you with this number
when you complete the website form, fax or e-mail your information.

An RMA number must accompany all incoming packages to insure
proper tracking, processing, and repair work.
Ship the box to
Yokogawa Corporation of America
2 Dart Road
Newnan, GA. 30265