<1. Introduction>
1-5
IM 01C25B01-01E
1.2 Warranty
• The warranty shall cover the period noted on
the quotation presented to the purchaser at the
time of purchase. Problems occurring during
the warranty period shall basically be repaired
free of charge.
• If any problems are experienced with this
instrument, the customer should contact the
Yokogawa representative from which this
instrument was purchased or the nearest
Yokogawa office.
• If a problem arises with this instrument,
please inform us of the nature of the problem
and the circumstances under which it
developed, including the model specification
and serial number. Any diagrams, data and
other information you can include in your
communication will also be helpful.
• The party responsible for the cost of fixing the
problem shall be determined by Yokogawa
following an investigation conducted by
Yokogawa.
• The purchaser shall bear the responsibility for
repair costs, even during the warranty period, if
the malfunction is due to:
- Improper and/or inadequate maintenance by
the purchaser.
- Malfunction or damage due to a failure
to handle, use, or store the instrument in
accordance with the design specifications.
- Use of the product in question in a location
not conforming to the standards specified by
Yokogawa, or due to improper maintenance
of the installation location.
-
Failure or damage due to modification or
repair by any party except Yokogawa or an
approved representative of Yokogawa.
- Malfunction or damage from improper
relocation of the product in question after
delivery.
-
Reason of force majeure such as fires,
earthquakes, storms/floods, thunder/
lightening, or other natural disasters, or
disturbances, riots, warfare, or radioactive
contamination.
