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1. Make sure the fan is getting power.
2. Check the functionality of circuit breaker or fuse panel and wall switch.
3. Confirm fan wires are correctly connected to the house wires.
4. Make sure the blocker of the fan motor is removed.
5. Use your remote to check the power to the breaker and try to work your ceiling fan
manually from afar (Normal switch only for the fan power on/off)
1.Confirm the circuit breaker is not malfunctioning.
2.Confirm the wire connections are not frayed.
3. Confirm the app does not set the timer or schedule
4. Power off the fan for 10 minutes, then power on again.
1.Confirm the blade screws are NOT rubbing against the the motor’s round plastic part.
2.Confirm the pin wire are NOT connected against the moving part.
3. Confirm the coupling cover is NOT hitting the motor
4. Confirm the down rod is NOT slanted
5. Tighten any loose screws on the light kit, fan blades, motor coupling, down rod,
brackets and mounting hardware.
6. Confirm the hanger ball is firmly seated in the mounting bracket.
7. The ceiling beam must meet the minimum tensile test strength of 30KG for installation.
8. Make sure the airfoils and brackets are NOT bent or deformed.
9. Confirm the wire connections are not rattling against each other.
10. Confirm the fan blades are not cracked. If the fan blades are cracked, replace the
damaged blades with the set of new blades of same brand as your ceiling fan ensures
the compatibility.
11. Change fan blades’ positions.
12. Confirm the light kit is NOT slanting and hitting the motor.
13. Confirm all the blades are screwed firmly into blade holders.
Make sure the LED light kit and light bulb are connected well.
Your fan may occasionally jerk forward or backward upon starting up.
This is normal and does not affect the fan operation.
Try these troubleshooting steps before contacting customer service.
TROUBLESHOOTING
ASSEMBLY INSTRUCTIONS
SYMPTOM
The fan
doesn’t spin
The fan’s light
does not work
The fan is noisy
and wobbling
The fan or light
automatically
turns on/off
POSSIBLE SOLUTIONS
