Call Connected state
TopView voice notification settings allow the TopView call to begin speaking once the call is connected.
The connected state of a call is typically achieved when the called person answers the call.
With the Yeastar TG series we’ve
observed the following behavior:
•
When calling a cellular phone, the connected state is achieved when the person answers the call
•
When calling a non-cellular phone, the connected state is achieved once the phone starts
ringing. Depending on the TopView setting
“Wait at least X seconds before playing the message
or greeting”, the person may answer
the phone and hear a message already in progress. The
message can be configured to loop so the user will still be able to hear the message.
If your calls are not reaching the connected state, try to enable or disable VoLTE for the SIM/radio. See
Automatic, periodic reboots
The TG series device can be configured to automatically restart itself every day, week, or month.
Status > System Preferences > Reset and Reboot
Manual reboot of one SIM/cellular radio
You can reboot each SIM/cellular radio if you are having issues with a SIM or registration.
Gateway > Mobile List > Mobile List
Summary of Contents for TG Series
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