Insert SIM card into slot 1
The red light next to the SIM slot will be solid once it has registered the SIM with the cellular carrier.
•
Status > System Status > Trunk Status
•
Verify signal and carrier
•
Verify that the connection is 4G/LTE
o
Hover your mouse over “
Trunk1
” to see details
o
If the connection is not 4G/LTE, the call quality may not be as good and you may lose
support for the SIM if/when the carrier no longer supports 2G/3G
•
If a PIN required for the SIM
o
Click Trunk1
o
Advanced settings > Pin code
•
Note: “Trunk1” is the name of VOIP Trunk for the first SIM card slot.
Enable VoLTE (optional)
Voice calls on your mobile phone can use a traditional voice network or the cellular c
arrier’s LTE
network (Voice over LTE). VoLTE will provide superior call quality as long as your LTE signal is strong.
Gateway > Mobile list > Mobile list
Click the edit pencil
for Trunk1
•
Advanced settings > Enable VoLTE
Make sure that Trunk1 SIM is enabled for outgoing calls
Gateway > Mobile list > Mobile list
Summary of Contents for TG Series
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