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Change the IP address of the TG200 

 

Our test network is 192.168.1.X with Gateway/DNS as 192.168.1.1 

o

 

We set the IP address of the TG 200 to 192.168.1.238 

 

System >  Network Preferences > Network settings 

o

 

Leave as 

“Static IP Address”

 

o

 

Enter your static IP address for the device 

o

 

Enter gateway and DNS Server for your network 

 

 

 

Save (Device prompts to reboot) 

 

Plug the TG200 into your company switch/LAN 

 

Put your computer back on the company LAN  

 

You should be able to log into the device using the static IP address assigned 

 

 

 

Summary of Contents for TG Series

Page 1: ...ilable through your TopView installation or was previously downloaded you can view the latest version here Recent updates July 8 2021 o Blacklist information and firewall rule to allow local IPs o Upd...

Page 2: ...able VoLTE optional 13 Make sure that Trunk1 SIM is enabled for outgoing calls 13 Mobile Trunk s for cellular 14 Multiple SIM cards 14 Account VOIP Trunk 15 Route IP to Mobile 16 Make a test call from...

Page 3: ...Cellular signal 23 DTMF mode 23 Turn off keypress sounds Mobile device 23 Turn on off VoLTE on mobile phone 23 Try a specific VOIP Codec 24 Yearstar DMTF resources 24...

Page 4: ...to allow TopView users to make phone calls from TopView over a cellular network We are currently working on implementing the Yeastar SMS API which will allow TopView to also use this device for sendin...

Page 5: ...Business Development Manager Voice and Video Solutions steve turner streakwave com TF 888 604 5234 P 408 213 7308 Neobits https www neobits com yeastar_tg200l_yeastar_tg200l_tg_series_4g_lte_p14654652...

Page 6: ...d be able to connect to the device if you configure your network adapter IP address as 192 169 5 100 255 255 255 0 Power up the TG200 device Connect a network cable from laptop computer directly to th...

Page 7: ...the upper right of the Web UI Warning Apply button As you make changes in the Web UI you will frequently see a Save button This saves your settings but does not apply these changes to the device until...

Page 8: ...em Network Preferences Network settings o Leave as Static IP Address o Enter your static IP address for the device o Enter gateway and DNS Server for your network Save Device prompts to reboot Plug th...

Page 9: ...l may add the TopView machine to a blacklist due to these connection attempts Therefore you should add a firewall rule to always allow connections from TopView System Security Center Firewall Rules If...

Page 10: ...Description Protocol BOTH Port 1 65535 IP allow access from all local IPs A B C 0 255 255 255 0 o Example our TG200 IP address is 192 168 1 238 so we entered 192 168 1 0 255 255 255 0 MAC Address this...

Page 11: ...m System Preferences Date and time Set time zone Set daylight savings time Automatic Enable automatic time sync o This requires that you set the correct DNS Gateway in the network settings Save Apply...

Page 12: ...irmware update Select HTTP Paste the url to the BIN o You may need to remove HTTPS from the url Example Was https image yeastar com Yeastardownload 91 3 0 21 bin Entered image yeastar com Yeastardownl...

Page 13: ...when the carrier no longer supports 2G 3G If a PIN required for the SIM o Click Trunk1 o Advanced settings Pin code Note Trunk1 is the name of VOIP Trunk for the first SIM card slot Enable VoLTE optio...

Page 14: ...le outgoing call can occur at a time Multiple SIM cards If you have multiple SIM cards in the TG200 you can create a Mobile Group a single name that represents multiple SIMS Outgoing calls from TopVie...

Page 15: ...ings VOIP Trunk The TG200 has 2 default accounts named Account1 and Account2 You can use either of these accounts extensions from TopView or you can create a new account extension Here are the details...

Page 16: ...SIMs to use for a phone call Gateway Routes Settings IP to Mobile The route connects the IP client TopView to the cellular trunk for the SIM A default route should exist to route Account1 to Trunk1 SI...

Page 17: ...figure SIP Server host IP the static IP address assigned to the TG200 User name and Authorization name the account extension number Password the account extension password Registration required Yes RE...

Page 18: ...was not renewed TopView will make calls on SIM2 if calls on SIM1 fail Configure two accounts in the TG200 each one tied to a single SIM card Gateway Mobile List Mobile List o Trunk for each SIM e g T...

Page 19: ...ltiple SIMs o Gateway Mobile List Mobile Group o Create a Mobile Group for the multiple SIMS Gateway VOIP Settings VOIP Trunk o One account extension e g Account1 20001 Gateway Route Settings IP to Mo...

Page 20: ......

Page 21: ...ate a firewall rule to allow all connections from TopView Try to connect to the TG200 Web UI from another machine If you are able to log in from another machine Check the blacklist for your IP address...

Page 22: ...opView setting Wait at least X seconds before playing the message or greeting the person may answer the phone and hear a message already in progress The message can be configured to loop so the user w...

Page 23: ...er DTMF detection Gateway VOIP Settings SIP Settings DTMF mode Default is rfc2833 Turn off keypress sounds Mobile device Some people report that keypress sounds on a mobile device may be picked up by...

Page 24: ...ess with the u Law PCMU G 711 codec with the non LTE version of the TG200 Yeastar TG200 Gateway VOIP Settings SIP Settings Codecs Allowed codecs add u law if it is not in the Allowed Codecs list Remov...

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