S-Series IP PBX Administrator Guide
59
Key Timeout
How long (in seconds) we wait for the caller to enter an option on their phone
keypad before we consider it timed out and it follows the Timeout Destination
as defined below.
Dial Extension
If this option is enabled, the callers can enter a user's extension number when
entering the IVR to go direct to the users.
Dial Outbound Routes Allow the caller to dial through outbound routes.
Keypress Events
Key Press Event
0
1
2
3
4
5
6
7
8
9
#
*
Timeout
Invalid
Select the destination for each key pressing: digits 0-9,
“#”, “*”, Timeout and
Invalid. When the callers press the corresponding key, the call will be routed
to:
Extension
Voicemail
Ring Group
IVR
Conference Room
Queues
Faxes
Dial by Name
Hangup
Ring Group
A ring group helps you to ring a group of extensions in a variety of ring strategies. For example, you
could define all the technical support guys' extensions in a ring group and ring the support guys one
by one.
Go to
Settings
>
PBX
>
Call Features
>
Ring Group
to configure ring groups.
Click
to add a new ring group.
Click
to delete the selected ring groups.
Click
to edit one ring group.
Click
to delete one ring group.
Please check the ring group configuration parameters below.
Table 7-2 Ring Group Configuration Parameters-General Settings
Option
Description
Number
The extension number dialed to reach this ring group.
