Yeastar Technology NeoGate TG400 User Manual Download

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NeoGate TG Series User Manual

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4.1 System Status

In this page, we can check the status of the system, including trunk status,
network status and system information.

4.1.1 Trunk status

Figure 4-1

NeoGate Status Description:

GSM/UTMTS/CDMA Tunk:

Status

Description

Idle

The port is idle

Busy

The port is in use

Failed

The port has not inserted the SIM Card

Signal

Description

No signal

Poor

Average

Good

Excellent

VoIP Trunk

Status

Description

Unregistered

Trunk registration failed

Registered

Successful registration, trunk is ready for use

Summary of Contents for NeoGate TG400

Page 1: ...NeoGate TG Series User Manual Version 1 2 Date March 12th 2015 Yeastar Information Technology Co Ltd...

Page 2: ...11 4 2 REPORTS 12 4 2 1 Call logs 12 4 2 2 System logs 12 5 System 13 5 1 NETWORK PREFERENCES 13 5 1 1 LAN Settings 13 5 1 2 VLAN Settings 14 5 1 3 VPN Settings 15 5 1 3 DDNS Settings 15 5 1 4 Static...

Page 3: ...ST 34 7 1 1 Mobile List 34 7 1 2 Module Group 37 7 1 3 Call Waiting 38 7 1 4 Follow me 39 7 2 VOIP SETTINGS 40 7 2 1 VoIP trunk 40 7 2 2 Trunk Group 46 7 2 3 SIP Settings 46 7 2 4 IAX Settings 52 7 2...

Page 4: ...lephone systems soft switches and IP PBXs to Mobile network NeoGate TG Gateway supports GSM UMTS and CDMA network TG1600 does not support UMTS now 1 1 Features SIP proxy Registrar for IP phones includ...

Page 5: ...NeoGate TG Series User Manual 5 62 1 2 Hardware Specification Model Channels Appearance NeoGate TG100 1 NeoGate TG200 2...

Page 6: ...NeoGate TG Series User Manual 6 62 NeoGate TG400 4 NeoGate TG800 8 NeoGate TG1600 16...

Page 7: ...Gate TG100 you should open the box before installing SIM card on the board directly Notes 1 The SIM card should be mini SIM 2FF 2 Please cut off the power before installing SIM card You can also log i...

Page 8: ...switch power which supplies enough voltage and electrical energy required by NeoGate system AC Input 100 240V DC Output 12V 1A Please follow the steps below to connect the NeoGate unit to a power out...

Page 9: ...NeoGate TG Series User Manual 9 62 Figure 3 1 Click Login to get the welcome page Figure 3 2 4 Status Click to check the status of NeoGate TG including the system status and the detailed reports...

Page 10: ...1 Trunk status Figure 4 1 NeoGate Status Description GSM UTMTS CDMA Tunk Status Description Idle The port is idle Busy The port is in use Failed The port has not inserted the SIM Card Signal Descript...

Page 11: ...r use Unreachable The trunk is unreachable Failed Trunk registration failed 4 1 2 Network status In this page the IP address of LAN port will appear with their status Figure 4 2 If you VLAN or OpenVPN...

Page 12: ...The call log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by call date caller callee trunk dur...

Page 13: ...e TG Enable SSH This is the advanced way to access the device You can use the software putty to access the device In the SSH access you can do more advanced setting and debug It s disabled by default...

Page 14: ...before sending to that switch Figure 5 2 Items Description NO 1 Click the NO 1 you can edit the first VLAN over LAN VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single de...

Page 15: ...used to send any kind of network traffic securely NeoGate TG supports OpenVPN Figure 5 3 Enable VPN Import VPN Config Import configuration file of OpenVPN Notes 1 Don t configure user and group in the...

Page 16: ...of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com...

Page 17: ...ation network Metric The cost of a route is calculated by using what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be...

Page 18: ...igure 5 8 In Port tab you can check SIP port and HTTP port You can also enter the relevant page by clicking the button in Setting column We recommend changing the default port for security 5 2 2 Alert...

Page 19: ...t Users will hear the prompt while receiving the phone notification 2 E mail Notification Settings Note Please ensure that all voicemail settings are properly configured on the System Settings Voicema...

Page 20: ...al 20 62 Figure 5 10 2 WEBLOGIN Web Login Alert Notification Enter the password incorrectly five times to login NeoGate TG Web interface will be as attack the system will limit the IP login within 10...

Page 21: ...trunk Before you register TLS trunk to NeoGate TG you should upload certificates first Figure 5 12 Trusted Certificate This certificate is a CA certificate When selecting TLS Verify Client as Yes you...

Page 22: ...nable the firewall to protect the device You should reboot the device to make the firewall run successfully Disable Ping Enable this item to drop net ping from remote hosts Drop All When you enable Dr...

Page 23: ...255 for IP 192 168 5 100 Ex 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not cas...

Page 24: ...For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds 2 IP blacklist The blocked IP address will display here you can edit or delete it as your wish 5 3 System Prefe...

Page 25: ...here Daylight Saving Time Set the mode to Automatic or disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that NeoGate TG will update the time automatically Set D...

Page 26: ...mpt 3 Click Upload to upload the selected prompt Figure 5 20 Note The file size must not be larger than 1 8 MB and the file must be WAV format GSM 6 10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PC...

Page 27: ...r If the server of sending email needs to authenticate the sender you need to enable this Note Must be selected for Gmail or exchange server After filling out the above information you can click on th...

Page 28: ...on t turn off the power Or the system will get damaged Figure 5 22 5 3 6 Backup and Restore We can backup up the configurations before reset NeoGate TG to factory defaults and then restore it using th...

Page 29: ...5 24 Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn of...

Page 30: ...not find the code for you just ignore it and add the code before number in destiation field to send SMS Destination Input the destination number to send the SMS to you can also choose the contact dire...

Page 31: ...t _ instead 6 3 Outbox To check the SMS we sent we can check it in outbox page there are some filters for searching the SMS we want We can also check the status of email below Figure 6 3 6 4 Inbox Neo...

Page 32: ...r WAP browsing prepaid callback service mobile money services location based content services menu based information services and as part of configuring the phone on the network Figure 6 5 Choose the...

Page 33: ...gure 6 6 Enable API first define the user name and password You can set up the IP restrction for some special IP the software can connect to NeoGate TG via tha IP only We recommend configuring Permitt...

Page 34: ...e details of GSM UTMTS CDMA trunks VoIP trunks and the call routing rules 7 1 Mobile List 7 1 1 Mobile List All the GSM UTMTS CDMA modules will be listed here edit each to the settings as you wish and...

Page 35: ...in advance RxGain To adjust the received volume please configure this one No need to change it if the volume is fine It s 60 by default TxGain To adjust the transmit volume please configure this one N...

Page 36: ...ings When Max Call Duration min is configured a 0 no limit this feature is disabled Alarm threshold min Cofigure the time duration when NeoGate TG will send the alarm message The value must be less th...

Page 37: ...carrier connected by default You can also choose manual mode if this SIM card is supported by several carriers Band The band of this SIM card you can choose PGSM900 DCS1800 PCS1900 EGSM900 DCS1800 GSM...

Page 38: ...ault The first channel will be used first always when it s busy NeoGate TG will choose the next one Sequence The whole channels will be used one by one Balance These channels will be balanced used Gro...

Page 39: ...ng you to enable or disable call waiting Figure 7 8 Notes 1 It takes several seconds to contact SIM carrier to get the call waiting status 2 When call waiting is enabled follow me will not work 7 1 4...

Page 40: ...to that number Notes 1 It takes several seconds to contact SIM carrier to get the status of follow me feature 2 The follow me feature needs the support of SIM carrier 7 2 VoIP Settings To integrate wi...

Page 41: ...ount SIP IAX orSIP IAX Name Define the name for this account Account Define the number for this account Password Define the password for this account Figure 7 13 Items Description Enable SRTP Secure R...

Page 42: ...on details Figure 7 14 Items Description Trunk Type Choose trunk mode to register to provider Type Choose the type of this trunk SIP or IAX Provider Name Input the name of provider Hostname IP Service...

Page 43: ...of the SIP Invite package Keep this field blank if not needed Online Number Define the online number for Skype Connect and some other SIP service providers Leave this field blank if not needed Maximum...

Page 44: ...or TLS DTMF Mode Set default mode for sending DTMF of this trunk Default setting rfc2833 DOD settings DOD Direct Outward Dialing means the caller ID displayed when dialing out before configure this a...

Page 45: ...for this SIP trunk and its priority Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP or TLS DTMF Mode...

Page 46: ...n this page Figure 7 18 Click Add New Trunk Group to add a new one or edit the defaut one All the VoIP trunk will be listed here we can choose the desired trunks to the right side as a group Figure 7...

Page 47: ...nt s certificate It is No by default TLS Ignore Common Name Set this parameter as No then common name must be the same with IP or domain name TLS Client Method When using NeoGate TG as TLS client spec...

Page 48: ...follow the priority in your SIP SPS trunks Video Support Support for SIP video or no Default is yes Max Bit Rate Configure the max bit rate for video stream The default 384kb s DNS SRV Look Up Please...

Page 49: ...Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the sy...

Page 50: ...ed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value Figure 7 23 Note It s recommended th...

Page 51: ...n SIP packet 180 Ringing It is set when the telecom provider needs Usually it is not needed Remote Party ID Whether send Remote Party ID on SIP header Default no Allow Guest Whether allow anonymous re...

Page 52: ...terisk Exchange protocol you can connect to NeoGate TG or register IAX trunk to another IAX server It s supported by the asterisk based IPPBX Figure 7 26 Items Description Bind Port Port used for IAX2...

Page 53: ...ke effect Two Stage Dialing Prompt Choose the customized two stage dialing prompt it s disabled by default 7 3 Routes Settings To route the call to the correction destination we should configure this...

Page 54: ...29 This is the simple mode What we need to do is just choose the incoming source trunk and the destination trunk you want to route the call to NeoGate will allow all incoming calls and route it to th...

Page 55: ...ure the advanced call back settings in part 7 3 4 Call Destination Choose the destination trunk to route the call to Hotline When it s configred this number will be dial via destination trunk permanen...

Page 56: ...here and we can create a new one or edit the old one There are two modes for you to configure that also Figure 7 31 1 Simple Mode This is the simple mode What we need to do is just choose the incoming...

Page 57: ...ler ID for incoming calls Hover the pointer over to read tips DID number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no...

Page 58: ...user to specify the number of digits that will be stripped from the front of the phone number before the call is placed Prepend these digits before dialing These digits will be prepended to the phone...

Page 59: ...abled on the Mobile to IP or IP to Mobile setting panel 2 No callback rules needed to be set if the trunk supports call back with the caller ID directly Figure 7 35 If you want to apply Callback funct...

Page 60: ...ystem should strip or add digits Figure 7 38 Items Description Trunk Name Choose the trunk with callback rules Strip digits from front Define how many digits will be stripped from the call in number b...

Page 61: ...NeoGate TG Series User Manual 61 62 8 Applications Application 1 Figure 8 1 Application 2...

Page 62: ...NeoGate TG Series User Manual 62 62 Figure 8 2 Finish...

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