Yeastar Technology MyPBX Enterprise, User Manual

Page: 80 / 172

MyPBX Enterprise User Manual
www.yeastar.com Page 80
6.4 Inbound Call Control
In this page, we can configure the details of IVR, ring group, queue and inbound
routes.
6.4.1 IVR
When there‟s an inbound call aims at Auto Attendant, MyPBX will play an IVR
recording and route the caller to the requested destination (for example,
„Welcome to XX company, for sales press 1, for technical support press 2, for
operator press 0, etc‟). The system will transfer the call to corresponding
extension according to DTMF digits inputted by the user
Figure 6-37
There is a default IVR here, we can edit it directly or add IVR by yourself