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User Guide for the W52 Cordless Phone

3

Information for DECT Product

This telephone is compliant with the DECT 6.0 standard 

which operates in the 1.92GHz to 1.93GHz frequency 

range. Installation of this equipment is subject to 

notification and coordination with UTAM. Any relocation 

of this equipment must be coordinated through and 

approved by UTAM. UTAM may be contacted  

at 1-800-429-8826.

FCC RF Radiation Exposure Statement

• 

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. 

• 

This equipment should be installed and operated with a minimum distance of 20 centimeters between the  
radiator and your body. This transmitter must not be  co-located or operated in conjunction with any other  
antenna or transmitter.

• 

For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used  
with the belt clip supplied with this product. Use of other accessories may not ensure compliance with  
FCC RF exposure guidelines.

WEEE Warning

To avoid the potential effects on the environment and 

human health as a result of the presence of hazardous 

substances in electrical and electronic equipment, end 

users of electrical and electronic equipment should 

understand the meaning of the crossed-out wheeled bin 

symbol. Do not dispose of WEEE as unsorted municipal 

waste and have to collect such WEEE separately.

About This Guide

Yealink W52 Cordless Phone is a full-featured mobile device, which can provide reliable and convenient wireless 

voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high 

security, scalability, and low power consumption to better meet your requirements.

This guide provides everything you need to quickly use your new phone. First, verify with your system administrator 

that the network is ready for phone configuration. Also be sure to read the Packaging Contents and Regulatory 

Notices sections in this guide before you set up and use your W52 Cordless Phone.

In This Guide

Topics provided in this guide include:

• 

Chapter 1  Getting Started

• 

Chapter 2  Overview

• 

Chapter 3  Basic Operations

• 

Chapter 4  Phone Settings

• 

Chapter 5  Call Features

Summary of Contents for W52

Page 1: ...Yealink W52 Cordless Phone Owner s Manual Version 1...

Page 2: ...h the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Privacy of communications may not...

Page 3: ...elines WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrica...

Page 4: ...Handset Description 13 Displaying Information on LCD Screen 15 Icon Instructions 16 Basic Operations 17 Handset Registration 17 Select Base Station 18 Basic Network Settings 19 Checking System Status...

Page 5: ...ial Number 35 Deleting a Speed Dial Number 36 Placing a Call Using Speed Dial Key 36 Auto Answer 36 Base Restart 37 Eco Mode 37 Eco Mode 37 Repeater Mode 38 Call Features 39 Placing Calls 39 Placing I...

Page 6: ...User Guide for the W52 Cordless Phone 6 Anonymous Call Rejection 48 Voice Mail 48 Troubleshooting 50 Appendix 52 Menu Structure 52 Appendix A Time Zones 53...

Page 7: ...additional information or assistance with your new phone contact your system administrator Packaging Contents TThe following components are included in your W52 Cordless Phone W52 Cordless Base packa...

Page 8: ...em administrator Packaging Contents TThe following components are included in your W52 Cordless Phone W52 Cordless Base packages Please pay attention to the radio coverage of the base station It is up...

Page 9: ...he switch hub is PoE compliant IMPORTANT Do not remove the power and network to the base station while it is updating firmware and configurations If in line power is provided you don t need to connect...

Page 10: ...850 mAh 3 Yuasa Technologies AAA 800 Battery Capacity The capacity of the batteries depends on the use of backlight and talk time Charging time approximately 6 hours fully discharged to full capacity...

Page 11: ...1 Battery Charging Status The handset batteries take 6 hours to fully charge Charging status of batteries is displayed on the top right hand corner of the LCD screen Icon Charging Status Fully Charged...

Page 12: ...s a misplaced handset Toggles the registration mode Resets the base station to factory settings 2 Registration LED Indicates the mode of the base station Fast flashes green when the base station is in...

Page 13: ...for the W52 Cordless Phone OVERVIEW 13 Handset Description The main hardware components of the W52 Cordless Phone W52 Cordless Base handset are the LCD screen and the keypad 3 2 1 4 6 7 8 9 5 14 15 1...

Page 14: ...ress switches silent mode on and off 9 Redirect Key Transfers a call to another party 10 Microphone Picks up audio during earpiece and hands free calls 11 Mute Key Toggles Mute feature on or off 12 Po...

Page 15: ...ller information when receiving an incoming call and prompt messages Off hook displays the dialed digits The information shown in the soft key line On hook idle displays History and Line Off hook disp...

Page 16: ...the LCD screen are described in the following table Icon Description Anonymous Call Anonymous Call Rejection Missed Call Voice Mail Keypad Lock Silent Mode Do Not Disturb Call Forward Call Hold Call...

Page 17: ...ordering additional handsets your new handset will require manual registration with the base station Please follow the manual handset registration instructions below for each new handset Replacing bas...

Page 18: ...displays the names of the handsets registered to the same base station The name of the handset itself is highlighted and followed by a left arrow 5 Press or to highlight the desired handset name and...

Page 19: ...Secondary DNS fields respectively 7 Press the Save soft key to accept the change Static DNS is not normally required when DHCP is enabled on your phone In some cases static DNS may be needed in your e...

Page 20: ...k the handset status via the handset 1 Press to enter the main menu 2 Select Handset The LCD screen displays the status information of the handset 3 Press or to scroll through the static information T...

Page 21: ...ringer volume or press to increase the ringer volume 3 Press the Save soft key to accept the change or the Back soft key to cancel If the ringer volume is adjusted to the minimum the icon will appear...

Page 22: ...is on The icon appears on the status line To switch the silent mode off via the handset 1 Long press again until the LCD screen prompts All Ring Tones On The silent mode is off The icon disappears fr...

Page 23: ...can press or the Back soft key to return to the previous screen Returning to Idle Screen To return to the idle screen via the handset 1 Long press to quickly exit the menu and return to the idle scre...

Page 24: ...reen Saver Color Schemes Keypad Light Notification Light Date and Time Shortcuts Contact Management Call History Management Dial Plan Emergency Numbers Outgoing Lines Incoming Lines Speed Dial Auto An...

Page 25: ...coming intercom call When receiving an incoming call the handset rings the specified ring tone To configure ring tones via the handset 1 Press to enter the main menu 2 Select Audio Ring Tones Melodies...

Page 26: ...e backlight via the handset 1 Press to enter the main menu 2 Select Display Display Backlight 3 Press or to select the desired value from the In Charger field 4 Press or to select the desired value fr...

Page 27: ...e mail or misses a call the message key LED flashes red You can configure the notification light to indicate the voice mails or missed calls respectively To configure notification light via the handse...

Page 28: ...at Example 2014 5 28 WWW MMM DD Wed May 28 DD MMM YY 28 May 14 YYYY MM DD 2014 05 28 DD MM YYYY 28 05 2014 MM DD YY 05 28 14 DD MMM YYYY 28 May 2014 WWW DD MMM Wed 28 May To configure date and time ma...

Page 29: ...four navigation keys The available features that can be assigned to each key may vary You can assign the frequently used features to the changeable shortcuts of your handset This helps you get quick a...

Page 30: ...ric keys containing one digit and three or four letters in alphabetical order The following describes how to use the alphanumeric keys in detail To configure the input method via the handset The hands...

Page 31: ...ange or the Back soft key to cancel To add a contact to the local directory from the call history via the handset 1 Press the History soft key when the handset is idle 2 Press or to highlight the desi...

Page 32: ...delete all contacts via the handset 1 Press to enter the main menu 2 Select 3 Press the Options soft key and then select Delete All The LCD screen prompts Delete All 4 Press the Yes soft key to delet...

Page 33: ...ming call from a contact in the blacklist will be rejected automatically To add an entry to the blacklist manually via the handset 1 Press to enter the main menu 2 Press Telephony Caller Blacklist 3 P...

Page 34: ...l history lists All Calls Outgoing Calls Missed Calls and Accepted Calls 2 Press or to highlight the desired list and then press the OK soft key The LCD screen displays all entries of the selected lis...

Page 35: ...alls 2 Press or to highlight the desired list and then press the OK soft key The LCD screen displays all entries of the selected list 3 Press or to highlight the desired entry 4 Press Speed Dial Speed...

Page 36: ...number via the handset 1 Press to enter the main menu 2 Select Telephony Speed Dial 3 The LCD screen displays all available speed dial keys 4 Press or to highlight the desired speed dial key which is...

Page 37: ...on the idle screen changes from green to white To configure eco mode via the handset 1 Press to enter the main menu 2 Select System Settings Eco Mode 3 Enter the system PIN default 0000 or 9871 and p...

Page 38: ...enter the main menu 2 Select System Settings Repeater Mode 3 Press the Change soft key to check the Repeater Mode checkbox The LCD screen prompts Setting takes effect after base reboot Reboot now or n...

Page 39: ...you require additional information or assistance with your new phone contact your system administrator Placing Calls You can use your handset to place an internal or external call You can place a cal...

Page 40: ...dset External calls based on the public telephone network require the use of SIP lines Your system administrator needs to assign the SIP line to the handset beforehand and then assign the line to the...

Page 41: ...phone will use this line to dial out a call successfully If the entered activation code is invalid the user cannot use this line for call service This feature is not applicable to IP call and interco...

Page 42: ...n hold Ending Calls To end a call Do one of the following Press Place the handset in the charger cradle Redialing Calls The redial number list stores the twenty last dialed phone numbers When the memo...

Page 43: ...all 1 Press again The icon disappears from the LCD screen Call Hold Resume You can place an active call on hold At any time at most one active call can be in progress on your handset You can answer or...

Page 44: ...ess the Accept soft key to answer the new incoming call The original call is placed on hold Do Not Disturb DND You can activate or deactivate the DND mode on a per line basis If DND mode is activated...

Page 45: ...stination number you want to forward incoming calls to in the Target field 7 Press or to select the desired ring time to wait before forwarding from the After Ring Time field only available for No Ans...

Page 46: ...uring a call and then select Transfer You can also press directly 2 Do one of the following Enter the number or select the handset you want to transfer the call to Press to dial out Press the Director...

Page 47: ...of the second party or select the handset you want to add to the conference Press or the Conf soft key to dial out Press the Directory soft key and then select the desired contact Press or the Call so...

Page 48: ...To leave a voice mail You can leave a voice mail to someone else when he or she is busy or inconvenient to answer the call Follow the voice prompts from the system server to leave a voice mail and th...

Page 49: ...s to enter the main menu 2 Select Play Message The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously and the number of voice mails for each line...

Page 50: ...17 Why does the handset prompt the message Not In Range Ensure that the base station is properly plugged into a functional AC outlet Ensure that the handset is not too far from the base station Why do...

Page 51: ...ain 5 Switch it on again The verification tone is then deactivated If you want to activate the verification tone repeat the above steps Why does paging fail Check the current mode of the base station...

Page 52: ...lect Base Auto Answer Default Line Incoming Lines Speed Dial Caller Blacklist Network Handset Reset Change Base PIN Base Reset Base Restart Auto Provision Eco Mode Eco Mode Repeater Mode Date Time Lan...

Page 53: ...8 Canada Vancouver Whitehorse Mexico Tijuana Mexicali US Pacific Time 7 30 7 Canada Edmonton Calgary Mexico Mazatlan Chihuahua US MST no DST US Mountain Time 6 30 6 Canada Manitoba Winnipeg Chile East...

Page 54: ...bania Tirane Austria Vienna Belgium Brussels Caicos Chad Croatia Zagreb Czech Republic Prague Denmark Kopenhagen France Paris Germany Berlin Hungary Budapest Italy Rome Luxembourg Luxembourg Macedonia...

Page 55: ...d Bangkok 7 30 8 China Beijing Singapore Singapore Australia Perth 8 30 9 Korea Seoul Japan Tokyo 9 30 Australia Adelaide Australia Darwin 10 Australia Brisbane Australia Hobart Australia Sydney Melbo...

Page 56: ...User Guide for the W52 Cordless Phone 56...

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