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Quick User Guide—Yealink SIP-T41S and T42S
Using the speakerphone:
• Press the
End Call
softkey.
• Press if you began the call on speakerphone.
Otherwise, only switches between the
speakerphone and the handset.
Using the headset:
Press the
End Call
softkey.
Holding Calls
To place a call on hold:
Press the
Hold
softkey during a live call.
To resume a call:
If there is only one call on hold, press the
Resume
softkey.
If there is more than one call on hold:
1. Press
or to select the desired call.
2. Press the
Resume
softkey.
Parking Calls
1. To park a live call, press the
Park
softkey.
2. Listen to the message which identifies the
extension the call is parked on.
3. Notify the intended recipient(s).
To pick up the parked call, the recipient dials the
extension that the call was parked on.
Transferring Calls
You can transfer a call in the following ways:
Attended Transfer (Warm Transfer)
1. Press the
Transfer
softkey to place a call on hold.
2. Enter the number you want to transfer to, then
press
OK
.
3. Press the
Transfer
softkey after the second party
answers.
Blind Transfer
Do one of the following:
1. Press the
Transfer
softkey to hold on a call.
2. Enter the number you want to transfer to.
3. Press the
Transfer
softkey.
OR
1. Press the
BXfer
softkey during a live call.
2. Enter the extension number that you want to
transfer to.
3. Press
OK
.
Semi-Attended Transfer
1. Press the
Transfer
softkey during a call.
2. Enter the number you want to transfer to, then
press
OK
.
3. Press the
Transfer
softkey when you hear the
confirming ring.
Transferring Live Calls to Voicemail
1. Press the
xfrVM
softkey during a live call.
2. Dial the extension number, and press
#
.
Forwarding Calls
8x8 recommends using call forwarding in the Virtual
Office desktop app instead of phone-based call
forwarding. This way, your call forwarding instructions
are stored online instead of on your phone. If you set
your call forwarding rules on your phone, they will not be
in effect if your phone’s Internet connection fails.
To enable online call forwarding (Virtual Office):
1. Log in to the Virtual Office desktop app.
2. In the
More
tab, go to
Settings
.
3. Depending on your subscription, go to:
• Account Settings > Call forwarding rules
.
•
Account Settings > Call Forwarding > My Rules
.
4. Click
+ Add new rule
or update your existing call
forwarding rules, and save.
You can return to the Virtual Office desktop app at any
time to update your call forwarding rules.
To enable call forwarding (phone-based):
1. Press the
Menu
softkey when the phone is idle.
2. Go to
Features
>
Call Forward
.
3. Select the desired forwarding type:
Always Forward
: forwarded unconditionally.
Busy Forward
: forwarded when the phone is busy.
No Answer Forward
: forwarded if not answered
after a period of time.
4. Press or to enable or disable call forwarding.
For call forwarding on no answer, you can also press
or to select the desired ring time to wait
before forwarding from the
After Ring Time
field.
5. Enter the number you want to forward to. For
example, 555 or voicemail.
6. Press the
Save
softkey to accept the changes.
