Yealink SIP-T20, User Manual, Page: 53 / 126

Customizing Your Phone
41
Usage:

When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete
the blind transfer to the number specified in the Value field.

When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial
out the number specified in the Value field, and then you can perform the attended
or semi-attended transfer.

When the transfer mode on DSS key is New Call, press the DSS key to place a new
call to the number specified in the Value field.
Note
Hold
You can use this key feature to hold an active call or retrieve a held call.
Dependencies:
Type (Key Event)
Key Type (Hold)
Usage:
1. Press the DSS key during an active call to place the call on hold.
2. Press the DSS key again to retrieve the held call.
DND
You can use this key feature to activate or deactivate DND. You can also use this key
feature to access the custom DND interface. For more information, refer to
Do Not
Disturb (DND) on page 61 .
Dependencies:
Type (Key Event)
Key Type (DND)
Usage:
When the phone is in phone mode:
1. Press the DSS key to activate DND.
2. Press the DSS key again to deactivate DND.
When the phone is in custom mode:
1. Press the DSS key to access the custom DND interface.
2. Activate or deactivate DND for an account.
Note
When DND is activated, the incoming calls will be rejected automatically.
Transfer mode on DSS key is configurable via web user interface at the path
Features->Transfer->Transfer Mode Via Dsskey.
When you leave the Value field blank, the DSS key performs the same function as the
TRAN key during a call. For more information, refer to
Call Transfer on page 69 .