Transferring Calls
You can transfer a call to another party in one of three ways:
Blind Transfer
: Transfer a call directly to another party without consulting.
Semi-Attended Transfer
: Transfer a call when the target phone is ringing.
Attended Transfer (Consultative Transfer)
: Transfer a call with prior consulting.
To perform a blind transfer:
1.
Tap the
Transfer
soft key during a call.
2.
Enter the number you want to transfer the call to.
3.
Tap the
Transfer
soft key to complete the transfer.
Then the call is connected to the number to which you are transferring.
To perform a semi-attended transfer:
1.
Tap the
Transfer
soft key during a call.
2.
Enter the number you want to transfer the call to.
3.
Tap , or to dial out.
4.
Tap the
Transfer
soft key to complete the transfer when receiving ringback.
To perform an attended transfer:
1.
Tap the
Transfer
soft key during a call.
2.
Enter the number you want to transfer the call to.
3.
Tap , or to dial out.
4.
After the party answers the call, tap the
Transfer
soft key to complete the transfer.
You can cancel the transfer before the call is connected by tapping the
Cancel
soft key.
Ending Calls
To end a call:
Do one of the following:
-
Tap the
End Call
soft key.
-
Tap .
Conference Calls
Local Conference:
The CP920 IP conference phone supports up to five parties (including yourself) in a conference call. The default
conference type is Local Conference.
