Yealink CP965, User Manual

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| Contents |
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Adding Contacts to a Specific Group.....................................................................................29
Removing Contacts from the Group.......................................................................................29
Favorites..................................................................................................... 29
Adding Favorites................................................................................................................................ 29
Removing Favorites........................................................................................................................... 30
Managing Delegates.................................................................................. 31
Adding a Delegate from Settings......................................................................................................31
Forwarding All Incoming Calls to Delegates..................................................................................... 32
Forwarding Incoming Calls to Delegates if Unanswered.................................................................. 33
Synchronizing Incoming Calls to Delegates......................................................................................33
Boss/Admin Delegate Call Feature..........................................................33
Call on behalf of................................................................................................................................33
Boss's Call Status............................................................................................................................. 34
Operating Calls.......................................................................................... 35
Placing Calls......................................................................................................................................36
Calling Contacts......................................................................................................................36
Dialing the Number.................................................................................................................36
Placing Multiple Calls............................................................................................................. 36
Placing a Call from Call History.............................................................................................36
Placing a Call from Voicemail................................................................................................ 37
Placing an Emergency Call from a Locked Phone................................................................ 37
Answering Calls................................................................................................................................. 37
Answering a Call.....................................................................................................................37
Answering a Call When in a Call........................................................................................... 37
Call Merge......................................................................................................................................... 37
Muting and Unmuting Audio..............................................................................................................38
Holding and Resuming Calls.............................................................................................................38
Placing a Call on Hold........................................................................................................... 39
Resuming a Call..................................................................................................................... 39
Ending or Rejecting an Active Call................................................................................................... 39
Transferring Calls...............................................................................................................................39
Performing a Blind Transfer.................................................................................................... 39
Performing a Consultative Transfer........................................................................................ 39
Transferring a Call to Work Voicemail.................................................................................... 40
Forwarding All Incoming Calls...........................................................................................................40
Forwarding Calls to Voicemail................................................................................................ 40
Forwarding Calls to a Contact or Number............................................................................. 40
Forwarding All Incoming Calls to Delegates.......................................................................... 40
Forwarding Incoming Calls if Unanswered........................................................................................41
Synchronizing Incoming Calls to the Specified Contact/Delegate.................................................... 41
Parking and Retrieving Calls on the Teams Server.......................................................................... 41
Parking Teams Calls...............................................................................................................41
Retrieving Parked Calls.......................................................................................................... 42
Call Queue.........................................................................................................................................42
Blocking Calls with No Caller ID.......................................................................................................42
Anonymous Call.................................................................................................................................43