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Yealink CP930W Telesystem, User Manual

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Yealink CP930W Telesystem User Manual Download Page 111

 | Maintaining Your Phone | 

111

Procedure

1.

Go to 

OK

 > 

Settings

 > 

System Settings

 > 

Base Restart

.

On the CP930W, go to 

Menu

 > 

Settings

 > 

Advanced Settings (default PIN: 0000)

 > 

Reboot Config

 >

Base Reboot

.

On the DD Phone, go to 

Menu

 > 

Advanced Settings (default PIN: 0000)

 > 

Reboot Config

 > 

Base

Reboot

.

On the CP935W, go to 

More

 > 

Advanced (default PIN: 0000)

 > 

Reboot

 > 

Base Reboot

.

2.

Enter the system PIN (default: 0000), and then press 

Done

.

On the CP935W, tap 

Reboot

.

3.

Confirm the action.

Results

After the above steps, the registration LED and network status LED on the base station go out simultaneously. After a

period of time, the LED indicators will glow green again when the base station restarts successfully.

Resetting the Base Station

Your system administrator may ask you to reset your phone to factory after you have tried all
troubleshooting suggestions but still do not solve the problem.

Except the handset registrations, the phone will reset all settings to the factory defaults after the resetting.
Check with your system administrator if the personalized settings are kept before resetting your phone to
factory.

Procedure

1.

Go to 

OK

 > 

Settings

 > 

System Settings

 > 

Base Reset

.

On the CP930W, go to 

Menu

 > 

Settings

 > 

Advanced Settings (default PIN: 0000)

 > 

Reboot Config

 >

Reset Base Settings

.

On the DD Phone, go to 

Menu

 > 

Advanced Settings (default PIN: 0000)

 > 

Reset Config

 > 

Base

Reset

.

On the CP935W, go to 

More

 > 

Advanced (default PIN: 0000)

 > 

Reset

 > 

Base Reset

.

2.

Enter the system PIN (default: 0000), and then press 

Done

.

On the CP935W, tap 

Base Reset

 directly.

3.

Select 

Reset to factory

.

A message prompts whether to reset the base.

4.

Confirm the action.

Results

All individual settings of the base station will be reset to factory defaults. The power LED indicator and
network LED indicator on the base station slowly flash in sequence during the resetting. LEDs on the base
station glow green after startup.

Important: 

 Base station reset may take a few minutes. Do not power off until the base station

starts up successfully.

Summary of Contents for CP930W Telesystem

Page 1: ...Yealink W70B DECT IP Phone User Guide V85 40 ...

Page 2: ...Screen 28 Calls Screen of CP930W 31 Calls Screen of CP935W 31 W73H W78H W56H W53H W59R W57R Line Status Screen 32 Icons on the Idle Screen 32 W73H W78H W56H W53H W59R W57R Icons on the Calls Screen 34 W73H W78H W56H W53H W59R W57R Icons on the Line Status Screen 34 Rechargeable Battery 34 Viewing the Power Status 34 Power Saving Mode 35 Entering Characters 35 Setting the Input Modes 35 Entering Da...

Page 3: ...Lines to the Handset 52 Answering a Call 52 Answering a Call When in a Call 53 Answering a Call Automatically 53 Disabling Call Waiting 53 Switching Among the Receiver Handsfree and Headset Modes 54 Silencing or Rejecting Incoming Calls 54 Silencing a Call 54 Rejecting a Call Manually 54 Rejecting Anonymous Calls 54 Rejecting Calls with Do Not Disturb DND 55 Ending Calls 55 Muting Unmuting Audio 5...

Page 4: ...cific Line 71 Leaving Voice Mails 71 Listening to Voice Mails 72 Push to Talk PTT 72 Initiating a PTT Meeting 72 Initiating a PTT Meeting on the Handset 73 Initiating a PTT Meeting on the Headset 73 Initiating a PTT Meeting on the DD Phone 74 Joining a PTT Meeting 74 Joining the PTT Meeting Without a Prompt 74 Joining the PTT Meeting With a Prompt 74 Exiting a PTT Meeting 75 Exiting a PTT Meeting ...

Page 5: ... Phone 88 Turning Handset On 88 Turning Handset Off 89 Changing the Base PIN 89 Changing the Wallpaper 90 Setting the Screen Saver 90 Changing the Brightness 90 Setting the Keypad Light 91 Changing the Language 91 Time Date 91 Setting the Time and Date Manually 92 Changing the Time and Date Format 92 Shortcuts 92 Supported Shortcuts 92 Customizing the Shortcuts 93 Locking Your W73H W78H W56H W53H ...

Page 6: ...ooth Device 105 Disconnecting the Bluetooth Device 105 Deactivating the Bluetooth Mode 105 W59R W57R W78H Bluetooth 106 Enabling Disabling the Bluetooth 106 Searching and Pairing with a Bluetooth Headset 106 Managing Paired Headsets 106 Editing Device Name of Your Handset 107 Using Your CP930W CP935W with PC 107 Connecting the PC to the Phone 107 Setting the Phone as PC Audio Device 108 Setting th...

Page 7: ...n You can view more types of documents to make the phone to perform more functions The following types of related documents are available on each support page on Yealink support page Quick Start Guide which describes how to assemble your phone and configure the basic phone features Administrator Guide which provides detailed information on how to configure phone features for the system administrat...

Page 8: ...re After the base station starts up successfully and the handset is registered to the base station all LEDs on the base station glow green No Item Description 1 Registration LED Indicates the handset registration status or the base station is in the paging mode 2 Network Status LED Indicates the network status 3 Power LED Indicator Indicates the power status of the base station 4 Paging Key Locate...

Page 9: ... information 4 Soft Keys Access the function directly It depends on the operating situation 5 Message Key Accesses the voice mail or missed call 6 Speakerphone Key Switches among the receiver headset and handsfree modes Answers an incoming call Places a call in handsfree mode 7 Navigation Keys Scroll through information or options on the screen 8 OK Key Confirms actions or enters the main menu ...

Page 10: ...ions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a call in receiver or headset mode 11 Keypad Provides digits letters and special characters 12 TRAN Key Transfers a call to another party 13 Mute Key Toggles mute feature on or off 14 Microphone Picks up audio 15 Speaker Outputs audio in handsfree mode 16 3 5 mm Headset Jack Co...

Page 11: ...options on the screen 8 OK Key Confirms actions or enters the main menu 9 On hook Key Power Key Press briefly to return to the previous screen Long press to return to the idle screen Press to turn the handset on Long press on the idle screen to turn the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a...

Page 12: ...s information 4 Soft Keys Access the function directly It depends on the operating situation 5 Message Key Accesses the voice mail or missed call 6 Speakerphone Key Switches among the receiver headset and handsfree modes Answers an incoming call Places a call in handsfree mode 7 Navigation Keys Scroll through information or options on the screen 8 OK Key Confirms actions or enters the main menu ...

Page 13: ...n the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a call in receiver or headset mode 11 Keypad Provides digits letters and special characters 12 TRAN Key Transfers a call to another party 13 Mute Key Toggles mute feature on or off 14 Microphone Picks up audio 15 Speaker Outputs audio in handsfree m...

Page 14: ...Scroll through information or options on the screen 8 OK Key Confirms actions or enters the main menu 9 On hook Key Power Key Press briefly to return to the previous screen Long press to return to the idle screen Press to turn the handset on Long press on the idle screen to turn the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters ...

Page 15: ...s information 4 Soft Keys Access the function directly It depends on the operating situation 5 Message Key Accesses the voice mail or missed call 6 Speakerphone Key Switches among the receiver headset and handsfree modes Answers an incoming call Places a call in handsfree mode 7 Navigation Keys Scroll through information or options on the screen 8 OK Key Confirms actions or enters the main menu ...

Page 16: ...n the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters the redial calls list Places a call in receiver or headset mode 11 Keypad Provides digits letters and special characters 12 TRAN Key Transfers a call to another party 13 Mute Key Toggles mute feature on or off 14 Microphone Picks up audio 15 Speaker Outputs audio in handsfree m...

Page 17: ...croll through information or options on the screen 8 OK Key Confirms actions or enters the main menu 9 On hook Key Power Key Press briefly to return to the previous screen Long press to return to the idle screen Press to turn the handset on Long press on the idle screen to turn the handset off Cancels actions or ends a call Rejects an incoming call 10 Off hook Key Answers an incoming call Enters t...

Page 18: ... Getting Started 18 CP930W Hardware ...

Page 19: ...onds to the position of the option in the menu 8 Volume Key Increases the volume of the speaker ringer or media 9 Volume Key Decreases the volume of the speaker ringer or media 10 Off hook Key Enters the dialing screen places a call or answers a call 11 Bluetooth Key Enters the Bluetooth setting screen 12 Confirms actions or answers incoming calls 13 Scrolls through the displayed information upwar...

Page 20: ... Getting Started 20 CP935W Hardware ...

Page 21: ...eaker ringer or media 6 Home Button Long press to power on off or return to the home page with one touch 7 Six Internal Microphones Provide 20 feet 6 meters and 360 degree sound pickup 8 Contact Charging Port Puts the port to the charging cradle to charge 9 Security Slot Allows you to connect a universal security cable to your phone so you can lock down your phone The phone will not be removed aft...

Page 22: ...e headset is activated MUTE Key Toggles the microphone on or off The LED indicator glows red when the mute feature is activated MESSAGE Key Accesses your voice messages HOLD Key Places an active call on hold or resume the call REDIAL Key Redials a previously dialed number 4 FORWARD Key Forward incoming calls of the line to another party 5 Speakerphone Key Toggles the speakerphone hands free mode o...

Page 23: ...ctivated when a user lifts the handset from the cradle to get a dial tone 10 Soft Keys Access the function displayed on the screen above the soft keys The soft keys change depending on what you are doing at the time 11 Reversible Tab Secures the handset in the handset cradle when the phone is mounted vertically For more information on how to adjust the reversible tab refer to Yealink Wall Mount Qu...

Page 24: ...ED Status Description Solid red The handset is charging Fast flashing red 300ms The handset is ringing Slowly flashing red 1s The handset receives a voice mail or has a missed call Off The handset is powered off The handset is idle The handset is fully charged CP930W CP935W Mute Touch Key LED Indicators The Mute touch key LED indicators indicate the call and phone status LED Status Description Sol...

Page 25: ...e prompts low battery or is charging Off The phone is powered off The phone is idle Menu on the W73H W78H W56H W53H W59R W57R The handset provides a variety of features that are grouped into the menu Main Menu Submenu Returning to Idle Screen Main Menu The main menu is the top menu which consists of seven menu items Status Intercom Voice Mail Call Features Directory Settings and History W73H W78H ...

Page 26: ...all and Paging Directory To access the directory and manage the contacts Settings To personalize the setting of your handset History To access the call history list Note If your system administrator has enabled 3 level access permissions for you you can see a User Mode icon 3 Soft key label Entering the Main Menu Accessing the Main Menu Feature Entering the Main Menu You can enter the main menu to...

Page 27: ... navigation keys to select a different menu icon The name of the associated menu appears on the top of the screen 3 Press OK to open the selected menu Note You can only access Status and Settings if the handset is not registered to a base station Submenu The functions in the submenus are displayed as lists You can open the submenu to access a function For example if you select the Settings menu th...

Page 28: ...le screen Screen and Icons The user screens and icon indicators can help you navigate and understand the important information on the phone s status Idle Screen Calls Screen of CP930W Calls Screen of CP935W W73H W78H W56H W53H W59R W57R Line Status Screen Icons on the Idle Screen W73H W78H W56H W53H W59R W57R Icons on the Calls Screen W73H W78H W56H W53H W59R W57R Icons on the Line Status Screen I...

Page 29: ... Getting Started 29 W78H W59R W57R W56H W53H CP930W ...

Page 30: ... Getting Started 30 DD Phone CP935W Signal Strength Weak to strong W59R W57R W56H W53H W73H W78H CP935W CP930W DD phone No reception W59R W57R W56H W53H W73H W78H CP930W DD phone CP935W Eco mode is on ...

Page 31: ... handset number and registered handset name for example 1 is internal handset number indicating the handset is the Handset 1 of the base station Soft Keys The soft key labels on the screen directly above the soft keys show the functions available at that particular moment It is not applicable to CP935W Calls Screen of CP930W All of your active and held calls are displayed on the calls screen Calls...

Page 32: ... icons on the idle screen you can easily get the current phone status such as message status W59R W57R W56H W53H W73H W78H Icons Description Icons Description The ringer volume is 0 and the phone is in the silent mode The phone has new voice mails The phone has enabled the Call Forward feature The phone has enabled the Do Not Disturb DND feature The keypad is locked CP930W Icons Description Icons ...

Page 33: ...hone has enabled the Busy Forward feature The phone has enabled the Auto Answer feature The phone has enabled the No Answer Forward feature The microphone has been muted The phone has registered to a base station successfully The phone failed to register to a base station The phone has enabled the Bluetooth feature The phone has new voice mails The Bluetooth enabled mobile phone is paired and conn...

Page 34: ...e assigned to the line Icons Description Icons Description Call Forward Do Not Disturb DND Anonymous call rejection is enabled Anonymous call is enabled Unassigned outgoing line Rechargeable Battery The CP930W CP935W phone comes with a charged battery but it may need recharging to full capacity depending on how long it has been in storage CP930W A fully charged battery provides talk time of about ...

Page 35: ... value integer from 1 to 960 Off Hour Idle Timeout It configures the time in minutes to wait in the idle state before phone enters power saving mode during the non office hours Valid value integer from 1 to 10 User Input Extension Idle Timeout It configures the minimum time in minutes to wait in the idle state after using the phone before entering the power saving mode Valid value integer from 1 t...

Page 36: ... space character or the following special characters _ Press If it is in the uppercase ABC uppercase and lowercase Abc or lowercase abc input modes it will provide space character and the following special characters 0 If it is in the numeric 123 input mode it will only provide the digit 0 Long press the key to enter the character Delete the text Press or to position the cursor to the right of the...

Page 37: ...ription 1 26 English Letters Tap to enter letters 2 Delete Key Tap to delete the entered characters one by one Long tap to delete two or more characters 3 Done Key Tap to confirm the settings 4 Two Special Characters Tap to enter special characters 5 Space Key Tap to enter spaces 6 Long tap to switch the input modes 7 Tap to switch to the numeric symbolic input mode 8 Tap to switch to the uppercas...

Page 38: ...ings 5 Space Key Tap to enter spaces 6 Long tap to switch the input modes 7 Tap to switch to the lowercase input mode 8 Tap to switch to the symbolic input mode Tap to switch to the symbolic input mode as shown below No Item Description 1 Special Characters Tap to enter special characters 2 Delete Key Tap to delete the entered characters one by one Long tap to delete two or more characters 3 Done ...

Page 39: ...on Failure Selecting a Base Station to Connect Renaming the Base Station Deregistering a Handset Putting the Base Station into the Registration Mode Before registering the handset you have to put the base station into the registration mode About this task 1 Long press on the base station till the registration LED flashes The base station is now in the registration mode Note If the base station doe...

Page 40: ...the CP930W go to Menu Settings Registration Register Handset On the CP935W go to More Basic Registration Register On the DDPhone go to Menu Basic Settings Registration Register Handset 2 Select the desired base and then press OK The handset begins searching for the base station which is in registration mode 3 Press OK after a base is found 4 Enter the base PIN default 0000 and then press Done to c...

Page 41: ...station to make it easy to discern About this task It is only applicable to W73H W78H W56H W53H W59R W57R Procedure 1 Go to OK Settings Registration Select Base 2 Select a desired base station expect Bestbase option and then press Rename 3 Enter the desired name in the Rename field 4 Confirm the action Deregistering a Handset You may need to de register your own handset if you want to replace a ba...

Page 42: ...D622 WHM631with Charging Cable 104 432 0 30 or later 3 WH62 WH63 Portable 104 432 0 25 or later Switching Modes Registering a New Headset to a Base Station Pairing the Headset with a Handset Using the Headset to Manage Calls Switching Modes The WH62 WH63 have two modes Registration mode and Normal headset mode Under the Registration mode the Voice button will glow solid white under the normal head...

Page 43: ...ation mode the headset will automatically register to the W70B When the Call Control button flashes blue and the voice prompts Headset connected it means the headset register to the W70B successfully Pairing the Headset with a Handset You can also pair the headset with a handset registered on the same W70B The headset will get the same extension number as the handset About this task Please ensure ...

Page 44: ... TRAN key on the handset to retrieve the call to the handset 3 Redial Double press the Call Control button on the headset to directly call the last call record Call Features You can use the phone to place and answer calls ignore incoming calls transfer a call to someone else conduct a conference call and perform other basic call features Changing the Default Outgoing Line Placing Calls Answering C...

Page 45: ... The handset can keep 2 for CP930W CP935W is 4 calls at one time at almost one associated with the audio active and the other one on hold Placing Internal Calls Placing External Calls Placing a Call from the Call History Placing a Call from the Directory Placing a Call from the Shared Directory Speed Dial on the W73H W78H W56H W53H W59R W57R Speed Dial on the DD Phone Speed Dial on the Headset Red...

Page 46: ...nd the desired handset to place an internal call If you select All Handsets all other subscribed handsets will ring simultaneously Note The headsets can answer an intercom call from other handsets but cannot place an intercom to other handsets Placing an Internal Call During an External Call During an external call you can place a call to an internal line Procedure 1 Select Options Intercom On the...

Page 47: ...m the Call History You can place calls to contacts from the History list which contains the calls that were recently placed answered or missed Procedure 1 Press History or go to OK History 2 Select the desired call list 3 Highlight a contact and press the Off hook or Send key On the CP935W select the desired contact directly to dial out Placing a Call from the Directory You can place a call to a c...

Page 48: ... are allowed Before you begin The assigned number should exist in the directory Procedure 1 Go to OK Settings Telephony Speed Dial The phone screen displays all available speed dial keys 2 9 2 Highlight the desired digit key and then press Assign 3 Select Directory select the desired contact from the directory or select Edit to customize the Name and Number 4 Press OK to assign the number to the s...

Page 49: ...without entering the directory Configuring a Speed Dial Key Configuring a Speed Dial Key You can set a line key as a speed dial key for a contact number Procedure 1 Go to Menu Features Dsskey 2 Select the desired line key 3 Select the SpeedDial from the Type field 4 Optional Enter the string that will appear on the LCD screen in the Label field 5 Enter the number you want to dial out in the Value ...

Page 50: ...l number list 2 Select a record to dial out Note Before placing an external call on W73H W78H W56H W53H W59R W57R you can select Options Edit Before Call to edit the phone number Redialing the Last Dialed Number Procedure Press twice when the handset is idle On the DD phone press twice A call to your last dialed number is attempted Adding a Dialed Number to Local Directory You can add a dialed ext...

Page 51: ...ll As a result the callee receives an anonymous call without caller identity Before you begin Contact your system administrator to find out if this feature is available on your phone Procedure 1 Go to OK Call Features Anonymous Call On the CP930W DD phone go to Menu Features Anonymous Call On the CP935W go to More Features Anonymous Call 2 Select the desired line The phone screen displays the outg...

Page 52: ...or more incoming lines for the handset The handset can only receive incoming calls of the assigned incoming line s About this task It is not applicable to CP930W CP935W Procedure 1 Go to OK Settings Telephony Incoming Lines On the DDPhone go to Menu Advanced Settings default PIN 0000 Incoming Lines 2 Enter the system PIN default 0000 and then press Done The handset screen displays all registered h...

Page 53: ...g a call Related tasks Disabling Call Waiting Answering a Call Automatically When the handset is placed in the charger you can simply answer the incoming calls by picking up the handset from the charger without pressing the Off hook key About this task It is only applicable to W73H W78H W56H W53H W59R W57R CP935W Procedure 1 Go to OK Settings Telephony Auto Answer On the CP935W go to More Auto Ans...

Page 54: ...urb DND Silencing a Call You can silence a call to stop your phone from ringing Even if you silence the call the incoming call notification continues to be displayed on your phone Procedure Select Silence Rejecting a Call Manually You can reject a call manually and the call may be sent to voice mail The rejected calls are displayed in the Received Calls list in your History list Procedure Press or...

Page 55: ...nt call at any time Procedure Press or End Call Muting Unmuting Audio You can mute the microphone during an active call so that the other party cannot hear your discussion with your colleagues Procedure 1 Press the mute key during a call to mute the microphone The mute icon appears on the phone screen On the CP930W CP935W the mute touch key LEDs change from green to red On the DDPhone the mute key...

Page 56: ...ng to the forwarding type There are three forwarding types Always Forward Incoming calls are immediately forwarded There is no prompt on the phone screen when the line receives an incoming call Busy Forward Incoming calls are forwarded when the line is busy No Answer Forward Incoming calls are forwarded if not answered after a period of time Forwarding Incoming Calls Forwarding Incoming Calls When...

Page 57: ...omplete the transfer On the DD phone select B Transfer Performing a Semi Attended Attended Transfer You can transfer a call to another contact immediately when receiving ringback or after consulting with her him first Procedure 1 Select Options Call Transfer or press the TRAN key during a call On the CP930W DD phone select Transfer On the CP935W tap and select Transfer 2 Enter the number you want ...

Page 58: ...naging Conference Participants Ending a Conference Call Setting Up a Local Conference Call You can set up a local conference call with up to two contacts Procedure 1 Place a call to the first party 2 When the first party answers the call select Options Conference On the CP930W select Conf On the DD phone CP935W select Conference The active call is placed on hold 3 Dial the second party s number 4 ...

Page 59: ...d 2 Tap Resume to resume the held conference call Muting Unmuting a Conference Call When you mute the local microphone during a conference call other participants can hear each other except you Procedure 1 Press the MUTE key to mute the conference 2 Press the MUTE key again to unmute the conference Splitting a Conference Call You can split the conference call into individual calls After the split ...

Page 60: ... Mobile Phone When you are talking on your mobile phone and want to invite colleagues you can create a hybrid UC meeting on the phone Procedure 1 During the mobile call active the Bluetooth feature on your mobile phone 2 Connect and pair the phone on your mobile phone 3 Switch the audio input mode to Bluetooth on your mobile phone 4 Select Conf then enter the desired number to dial out or press Di...

Page 61: ...tch to choose the Mobile Account On the CP935W press to choose the Mobile Line c Enter the desired number d Select Send or On the CP935W press 5 Do the following to place a SIP call on the phone a Select Conf On the CP935W select New Call b Enter the desired number c Select Send or On the CP935W press 6 Repeat the step 5 to invite more parties up to 4 parties 7 Select Conf On the CP935W press Merg...

Page 62: ... Contact your system administrator for more information Inviting another Party into an Active Conference Call Any party in the conference call can invite other party into an active conference call Procedure 1 Select New Call On the CP930W DD phone select Conf or Hold New Call On the CP935W select Conference or New Call 2 Enter the desired number and dial out 3 When the new party answers the call s...

Page 63: ...involving PSTN it is necessary to know about the rules and restrictions of call recording in the country where you are It is also very important to inform all the call parties that you are recording and ask for their consent before recording the conversation Procedure During a call select More StartREC The phone screen displays a recording icon and recording duration Pausing Resuming a Recording W...

Page 64: ...ast Forwarding Rewinding a Playback Deleting a Recorded Call Listening to a Recording You can browse and play back the recordings on your phone About this task Note You can also play back the recordings on a PC using an application capable of playing the aac file Procedure 1 Go to Menu Record Browse Audio The phone screen shows all recorded files filename and file size The filename consists of the...

Page 65: ...cific channel The phone supports the following 31 channels 0 Broadcasts are sent to channel 0 1 to 25 Broadcasts are sent to channel 1 to 25 We recommend that you specify these channels when broadcasting with Polycom IP phones which have 25 channels you can listen to 26 to 30 Broadcasts are sent to channel 26 to 30 We recommend that you specify these channels when broadcasting with Yealink IP phon...

Page 66: ...here is a voice call or a paging call in progress or when DND is activated on your phone the phone handles the new paging call differently according to the multicast listening settings configured by your system administrator Managing a Paging Call During a paging call you can manage it manually at any time Procedure You can do the following Select Hold to place the current paging call on hold The ...

Page 67: ... begin Your system administrator has set call park in the FAC mode Procedure 1 During a call select Options Call Park On the CP930W DD phone select More Call Park Park On the CP935W select Park The phone will dial the call park code which is pre configured 2 Do one of the following If you want to park the call against the local extension press the key If you want to park the call against the desir...

Page 68: ...Transfer Mode You can retrieve a parked call in the transfer mode from any phone in the same network Before you begin Your system administrator has set call park in the Transfer mode There is a call parked on the shared parking lot Procedure Dial the park retrieve code The phone will retrieve the parked call from the shared parking lot Note When the W73H W78H W56H W53H W59R DD phone is idle you ca...

Page 69: ...ne receives an incoming call or is placed on public hold Placing Calls on a Shared Line You can place one or multiple calls on a shared line Related information Placing Calls Answering Calls on a Shared Line You can answer one or two calls on the shared line When an incoming call arrives on the shared line all the registered phones will ring simultaneously and the call can be answered on any one o...

Page 70: ...e you begin There is at least one call placed on public hold on the shared line Procedure Select Resume Barging in an Active Call on a Shared Line In the SCA scenario you can barge into an active call on the shared line After you barge into a call the call turns into a three party conference Before you begin There is at least one active call on the shared line Only one user can barge into an activ...

Page 71: ...elect Set Number On the CP930W go to Menu Message Set Voice Mail Code On the CP935W go to More Message Set Voice Mail Code On the DD phone go to Menu Message Voice Mail Set Voice Mail Code 2 Select the desired line and then press Select 3 On the W56H W53H W59R select Enabled from the Status field 4 Enter the voice mail code 5 Confirm the action Setting a Voice Mail Key for a Specific Line You can ...

Page 72: ...to access the voice mail of a specified line Push to Talk PTT Starting with firmware 146 85 0 35 the push to talk feature is available on our handsets headsets and DD Phone It allows the handset to be used like a handheld transceiver walkie talkie among the handsets headsets and DD Phone registered at the same base station Before you begin The handsets headsets and DD Phone need to be registered o...

Page 73: ...peration screen 2 Press Lock to initiate the PTT meeting Initiating a PTT Meeting on the Headset You can initiate a PTT Meeting on the headset and this section will take WH63 as an example About this task Refer to the Headset Registration to see the detailed information about the supported headsets and the firmware version requirement Procedure Long press the Mute button and the Call Control butto...

Page 74: ...p members initiate a PTT meeting or make a Push to Talk your headset will join the PTT automatically Joining the PTT Meeting Without a Prompt Joining the PTT Meeting With a Prompt Joining the PTT Meeting Without a Prompt By default the handsets headsets DD Phones will not receive notification of the PTT meeting dialog Procedure 1 For handsets long press Mute key to enter the PTT operation screen a...

Page 75: ... Push to Talk your headset will join the PTT directly 3 For DD Phone press Enter to join Exiting a PTT Meeting You can exit a PTT meeting or end the meeting Note You can re join after exiting the meeting if it has not been finished Exiting a PTT Meeting on the Handset Exiting a PTT Meeting on the Headset Exiting a PTT Meeting on the DD Phone ...

Page 76: ...ting for all participants and go back to the idle status 2 For meeting participants Press the Call Control button to exit the meeting and go back to the idle screen It won t influence other participants Exiting a PTT Meeting on the DD Phone Procedure 1 For meeting initiator a Press Unlock the initiator will exit the meeting individually and go back to the PTT operation screen other participants wi...

Page 77: ...operating screen long press the PTT key to talk Listening to the Talk in Real Time You can enter the PTT operation screen and listen to the talk from the same group members in real time About this task You can also enter the operation screen automatically when other members enter the operation screen Contact your administrator to find out if this feature is available on your phone ...

Page 78: ...acts in the handset s Local Directory as well as add edit and delete a contact Adding Contacts Viewing Contacts Editing Contacts Deleting Contacts Searching for Contacts Adding Contacts When you add a contact to your Local Directory you can choose how much information you want to enter for your contact You are required to enter a contact name at least for each new contact Procedure 1 Go to OK Dire...

Page 79: ...desired contact to enter the details interface and then tap 3 Edit the contact information 4 Confirm the action Deleting Contacts You can delete one or all contacts from the Local Directory Deleting a Contact Deleting All Contacts Deleting a Contact You can delete any contact from the Local Directory Procedure 1 Go to OK Directory or OK Directory Local Directory On the CP930W CP935W DD phone selec...

Page 80: ...share the contacts with each other You can store up to 100 contacts in your phone s Shared Directory It is not applicable to DD phones Note Check with your system administrator to find out if this feature is available on your phone Adding Shared Contacts Editing Shared Contacts Deleting a Shared Contact Deleting All Shared Contacts Searching for Shared Directory Contacts Saving a Shared Contact to...

Page 81: ...s Delete On the CP935W select the desired contact enter the Contact Details interface and select Delete The phone prompts you whether to delete this contact 3 Confirm the action Deleting All Shared Contacts You can delete all contacts from the Directory Procedure 1 Go to OK Directory Shared Directory On the CP930W CP935W go to Directory Shared Directory 2 Highlight a contact and select Options Del...

Page 82: ...ontact information It is not applicable to CP935W 4 Confirm the action Tip You can select Add To Local Update Existing to update the existing contact information Blocklist Incoming calls from the Blocklist are rejected automatically You can store up to 30 contacts in the blocklist to block unwanted callers Adding a Blocklist Contact Viewing Blocklist Contacts Editing a Blocklist Contact Deleting B...

Page 83: ...act and select Options Edit On the CP930W DD phone select Options Option Detail On the CP935W select the desired contact to enter the details interface and then tap 3 Edit the contact information 4 Confirm the action Deleting Blocklist Contacts You can delete one or all blocklist contacts If a contact is removed from the blocklist you can answer the call from the contact normally Deleting a Blockl...

Page 84: ...inistrator you can access your corporate directory directly from your phone Searching for Remote Phone Book Contacts Viewing Remote Phone Book Contacts Saving a Remote Phone Book Contact to the Local Directory Updating Remote Phone Book Searching for Remote Phone Book Contacts In the Remote Phone Book you can enter search criteria to find your desired contact quickly Procedure 1 Select the desired...

Page 85: ...firm the action Tip You can select Add To Local Update Existing to update the existing contact information Updating Remote Phone Book You can manually update the contacts of RemotePhoneBook Procedure 1 Go to OK Directory On the CP930W DD Phones CP935W select Directory 2 Select the desired remote phone book 3 Go to Options Update On the CP930W DD Phones select Update On the CP935W tap Call History ...

Page 86: ...Placed Calls CP935W Icon Description Received Calls Missed Calls Placed Calls Viewing History Records The history record saves the call information such as the caller s name and number local line and call duration Procedure 1 Press History 2 Select the desired list 3 Highlight the desired entry and select Options Option Detail On the CP935W select the desired entry and tap to check the details ...

Page 87: ...rmation Saving a History Record to Blocklist You can prevent someone from calling you again by saving a history record to the blocklist It is not applicable to DD phones Procedure 1 Press History 2 Select the desired list 3 Highlight the desired entry and select Options Add To Blocklist The phone prompts you whether to add it or not On the CP935W tap Blocklist Select the phone number you want to b...

Page 88: ...p Delete The phone prompts you whether to delete all records 4 Confirm the action Customizing Your Phone You can make your phone more personalized by customizing various settings Turning Handset On Turning Handset Off Changing the Base PIN Changing the Wallpaper Setting the Screen Saver Changing the Brightness Setting the Keypad Light Changing the Language Time Date Shortcuts Locking Your W73H W78...

Page 89: ...ower off the device Note You cannot turn the CP930W off when the phone is charging Changing the Base PIN To avoid unauthorized registration or access to some features on the handset you should keep the base PIN secret The default base PIN is 0000 you can change it Procedure 1 Go to OK Settings System Settings Change Base PIN On the CP930W go to Menu Settings Advanced Settings default PIN 0000 Chan...

Page 90: ...splay Screen Saver 2 Press Change to select the Screen Saver check box the default status is checked Changing the Brightness For W73H W78H W56H W53H W59R W57R the handset backlight in charger or out of charger can be configured independently When in charger out of charger is enabled the backlight will be turned off after the handset is idle for about 30 minutes when the handset is or is not in the...

Page 91: ...W59R W57R Procedure 1 Go to OK Settings Display Keypad LED 2 Press Change to select the Keypad LED check box the default status is checked Changing the Language Your phone supports several languages that you can choose to use on the phone Before you begin Contact your system administrator to find out exactly which languages are supported on your phone Procedure 1 Go to OK Settings Language On the ...

Page 92: ...to OK Settings Display Time Format or Date Format On the CP930W go to Menu Settings Basic Settings Display Time Format or Date Format On the DD phone go to Menu Basic Setting Time Date Time Date Format On the CP935W go to More Basic Display Time Date Format 2 Select the desired time format or date format 3 Confirm the action Shortcuts Shortcuts allow you to quickly access the feature without scrol...

Page 93: ...mize the function of the shortcuts to make your handset more personalized Procedure 1 Go to OK Settings Shortcut 2 Select the desired shortcut and select Change The feature currently assigned to the selected key is highlighted and followed by a left arrow 3 Select the desired feature Related information Supported Shortcuts Locking Your W73H W78H W56H W53H W59R W57R To prevent accidental use of the...

Page 94: ...e lock type The phone supports the following phone lock types Menu key it prevents unauthorized users from accessing the menu changing the personal settings for your phone Function key it only allows users to use the keypad for placing a call answering or rejecting an incoming call and ending a call and it prevents unauthorized users from other operations All keys it only allows users to use the k...

Page 95: ...y locked key the phone prompts you to enter an unlock PIN 2 Enter the desired PIN default 123 in the Unlock PIN field 3 Confirm the action The lock icon disappears from the phone screen Changing Your Phone Unlock PIN The default unlock PIN is 123 For security reasons you should change the default unlock PIN as soon as possible Procedure 1 Go to Menu Basic Settings Change PIN 2 Enter your old and n...

Page 96: ...tandby mode About this task You can enable or disable the eco mode If the eco mode is enabled there is no signal interaction between the handset and the base station and the color of the signal strength indicator on the idle screen will be displayed in green When a call arrives or a connection occurs the phone exits the eco mode automatically and the color of the signal strength indicator on the i...

Page 97: ... greater freedom of mobility For more information on how to use DECT repeater with the base station refer to Yealink DECT Repeater User Guide Before you begin Repeater mode and eco mode features cannot be used at the same time Procedure 1 Go to OK Settings System Settings Repeater Mode On the CP930W go to Menu Settings Advanced Settings default PIN 0000 Repeater Mode On the CP935W go to More Advan...

Page 98: ... 2 Select the desired mode 3 Confirm the action Audio Settings You can change the basic audio settings on your phone Silent Mode Adjusting the Volume Setting the Ring Tone Silent Charging Setting the Advisory Tone Setting the Vibrator Disabling the Noise Cancellation Silent Mode You can enable the silent mode if you do not want to be disturbed The handset will not ring when receiving an incoming c...

Page 99: ...phone press the Volume key Setting the Ring Tone Ring tones are used to indicate the incoming calls Setting the Ring Tone for the Internal Calls Setting the Ring Tone for the External Calls Setting the Ring Tone for the Internal Calls You can select a unique ring tone for the internal calls so that you can identify callers when the phone rings Procedure 1 Go to OK Settings Audio Ring Tones Melodie...

Page 100: ...s About this task You can configure the following advisory tones independently Keypad Tone plays when you press any key on the keypad It is not applicable to CP935W Key Tone plays when you use the dialpad It is only applicable to CP935W Touch Tone plays when you tap the keys except the touch keypad It is only applicable to CP930W CP935W Confirmation plays when a setting is changed or the handset i...

Page 101: ...o to OK Settings Audio Vibrate 2 Select the desired method Disabling the Noise Cancellation Noise cancellation helps improve intelligibility of speech in noisy environments You can disable it About this task It is only applicable to W57R W59R W73H Procedure 1 Go to OK Settings Audio Noise Cancellation 2 Disable the noise cancellation 3 Confirm the action Connecting a Mobile Phone to your CP930W CP...

Page 102: ... to Menu Settings Basic Settings Bluetooth On the CP935W tap or go to More Basic Bluetooth 2 Select On from the Bluetooth field On the CP935W turn on the Bluetooth 3 Confirm the action Pairing and Connecting the Bluetooth enabled Mobile Phone The phone cannot scan the Bluetooth devices so you have to pair and connect the phone from your Bluetooth enabled mobile phone Before you begin Make sure you...

Page 103: ... your mobile phone PC to play music Procedure 1 Select Paired Bluetooth Device or go to Menu Settings Basic Settings Bluetooth Paired Bluetooth Device On the CP935W tap Paired Devices or go to More Basic Bluetooth Paired Devices 2 Select Options Detail Channel Control On the CP935W tap 3 Select Enabled from the Media Audio field On the CP935W turn on the Media Audio 4 Confirm the action Note When ...

Page 104: ...Information or go to Menu Settings Basic Settings Bluetooth Edit My Device Information On the CP935W tap Edit My Device Information or go to More Basic Bluetooth Edit My Device Information The phone screen displays the device name 2 Enter the desired name in the Device Name field 3 Confirm the action Related tasks Activating the Bluetooth Mode Making the Phone Discoverable If you make your phone d...

Page 105: ...luetooth Device You can disconnect your Bluetooth device from your phone When you disconnect a Bluetooth device it remains paired and you can reconnect it to your phone Procedure 1 Select Paired Bluetooth Device or go to Menu Settings Basic Settings Bluetooth Paired Bluetooth Device On the CP935W tap Paired Bluetooth Device or go to More Basic Bluetooth Paired Bluetooth Device 2 Highlight the conn...

Page 106: ... Go to OK Settings Bluetooth 2 Select Enabled Disabled from the Bluetooth field 3 Confirm the action Searching and Pairing with a Bluetooth Headset Before you begin Make sure that the Bluetooth mode is activated Procedure 1 Go to OK Settings Bluetooth 2 Select Scan Devices The search result list displays up to 20 Bluetooth devices 3 Put the Bluetooth headset into pairing mode For more information ...

Page 107: ...e Device Name field 3 Confirm the action Using Your CP930W CP935W with PC When connected to the PC the phone acts as a speaker and microphone during calls From your phone you can do the following Manage the audio from calls or media played on your PC Merge phone calls the PC and connected mobile phone into a hybrid UC conference Answer calls from the softphone Note You can install a softphone for ...

Page 108: ...one the phone is also charged at the same time It is not applicable to CP935W Setting the Phone as PC Audio Device By default the PC automatically selects the connected phone as the audio device If not you may have to set the phone as a PC audio device via softphone or PC Setting the Phone as PC Audio Device via Softphone Setting the Phone as PC Audio Device via PC Setting the Phone as PC Audio De...

Page 109: ...35W and click Set as Default Device 3 Click Microphone Yealink CP930W Speakerphone and click Set as Default Device On the CP935W click Click Microphone Yealink CP935W and click Set as Default Device 4 Confirm the action Placing Calls via PC If you have installed a softphone for example Yealink VC Desktop on PC you can place calls and the phone acts as a microphone and a speaker Before you begin Ma...

Page 110: ...rm Investigating Warnings Restarting the Base Station Resetting the Base Station Restarting the Handset Resetting the Handset Triggering the Auto Provisioning Investigating Warnings When the default password is used on the phone you can view the warning details about the issue from Status screen Procedure Go to OK Status Base On the CP930W DD phone go to Menu Status Base Base Status On the CP935W ...

Page 111: ...registrations the phone will reset all settings to the factory defaults after the resetting Check with your system administrator if the personalized settings are kept before resetting your phone to factory Procedure 1 Go to OK Settings System Settings Base Reset On the CP930W go to Menu Settings Advanced Settings default PIN 0000 Reboot Config Reset Base Settings On the DD Phone go to Menu Advance...

Page 112: ...re 1 Go to OK Settings System Settings Handset Reset On the CP930W go to Menu Settings Advanced Settings default PIN 0000 Handset Reset On the DD phone go to Menu Advanced Settings default PIN 0000 Reset Config Handset Reset On the CP935W go to More Advanced default PIN 0000 Reset Handset Reset The phone prompts you whether to reset the handset 2 Confirm the action Triggering the Auto Provisioning...

Page 113: ...er to update immediately 5 Confirm the action On the CP935W enter the user name and password directly and then tap to save and confirm the action Appendix Appendix A Menu Structure Appendix B Input Modes and Characters Appendix A Menu Structure W73H W56H W53H W59R W57R ...

Page 114: ... Appendix 114 ...

Page 115: ...Note The menus in the gray box are not available when the handset is not registered to a base station W78H Note The menus in the gray box are not available when the handset is not registered to a base station CP930W ...

Page 116: ... Appendix 116 DD phone ...

Page 117: ... Appendix 117 CP935W ...

Page 118: ... Appendix 118 ...

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