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10.

  How to clear the previous connection device 

information? 

 

You can press and hold the multifunction key and mute key for 
3 seconds to restore the BH72 headset to the factory settings. 

 

You can choose to restore the BH72 headset to the factory 
settings in the Yealink Connect APP  on the smartphone 
(

Headset

General Settings

Headset factory reset

). 

 

You can choose to restore the BH72 headset to the factory 
settings in the Yealink USB Connect on the PC (

Device 

recovery

 

Restore factory settings

)   

11.

  Can the headset reconnect to the device if it returns to 

the Bluetooth range after it exceeds the range? 

Yes. If you exceed the range within 5 minutes, the headset will 
actively try to reconnect to the Bluetooth device when you return 
to the range. 
If you remain out of range for 5 minutes or longer, you will need 
to press the power key to trigger the headset's automatic 
reconnection function when you move back to the range. 

Call Control and Music Control 

12.

  Why no sound is played out when talking and playing 

music after the headset is connected to the computer? 

You need to make sure that the headset is connected to the PC 
successfully or the headset volume is minimal, and reconnect the 
headset to the PC or adjust the headset volume. 

13.

  Why is the voice low or unclear when I talk by the 

headset? 

 

Adjust the wearing posture of the headset and position the 

Summary of Contents for BH72

Page 1: ...8 Can the BH72 series of headsets be used with smartphone and touch panel 3 9 Can the BH72 headset series work with an iPhone and Android phone simultaneously 3 10 How to clear the previous connection...

Page 2: ...eadset 7 25 What is the power of the wireless charging cradle 7 26 How long does it take for the BH72 headset to use wireless charging and USB charging respectively 8 27 How long are the battery life...

Page 3: ...ically turn off the Bluetooth pairing mode 2 What is the connection distance of BH72 Bluetooth headset It can reach 30 m 100 ft 3 Does the BH72 headset have a Bluetooth dongle The BH72 headset comes w...

Page 4: ...click refresh in the list of Pairable devices List select the Bluetooth name of the headset and click Start pairing 3 Check whether the pairing is successful in the Paired devices 5 How many Bluetooth...

Page 5: ...ree Profile HFP 1 5 or other Bluetooth devices with higher Bluetooth version such as smartphone touch panel and IP phone 7 Can I use the USB A and USB C cable to connect the BH72 headset You can only...

Page 6: ...r it exceeds the range Yes If you exceed the range within 5 minutes the headset will actively try to reconnect to the Bluetooth device when you return to the range If you remain out of range for 5 min...

Page 7: ...to unmute If the headset is still muted when you pressed the mute key you can check the status of the microphone boom arm first 15 How to keep the first call when answering the first call and then ans...

Page 8: ...from Google Play for Android devices or download it from the App Store for iOS devices 19 Do I need to turn on phone rights to install the Yealink Connect APP Yes If you want to use some features wit...

Page 9: ...alink USB Connect software Please make sure that the BT51 is connected to your PC successfully and the headset is turned on 23 How to upgrade the BH72 headset version You can update the headset versio...

Page 10: ...e headset is disconnected it automatically enters the sleep mode if you do not use the device for 5 minutes When the headset enters pairing mode it will automatically enter the sleep mode if you do no...

Page 11: ...th bit of regular soap and water making sure to dry the excess liquid to prevent the cloth from dripping Use only soap and water do not use a strong cleaner b Gently wipe the headset to make sure ther...

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