Bluetooth USB Dongle User Manual
33
Q6 How do I test a Network Access connection?
Answer: If the device is hardwired to the LAN, unplug the hardwired connection to
ensure that the test checks the wireless connection rather than the hardwired
connection. If the remote device has access to the Internet, open a Web browser on
the device and connect to the Internet. You may also Ping the server from the DOS
prompt.
Q7 Why do I get an Unknown Port message when using a Bluetooth Serial Port?
Answer: The Unknown Port error message usually means an attempt that was made
to connect a port that was in use. Additional Bluetooth Serial Port can be added if
they are required.
Q8 What can I do when the functions don’t work properly?
Answer: Unplug and plug the USB Dongle, or restart your computer.
Q9 What can I do when Windows can’t detect my Bluetooth USB Dongle?
Answer: First, open Control Panel\System. Then select Device Manager to see if the
USB Dongle is enabled. If not, simply unplug the USB Dongle off its port and then
plug it back. If Windows still cannot detect your device, unplug the USB Dongle,
uninstall the BTW software and reinstall the BTW software.
Q10 It seems that Bluetooth Headset doesn’t always function under Win98.
What can I do?
Answer: Windows 98 cannot convert audio files with the extension m3u (e.g.,
myfile.m3u) into the Pulse Code Modulation (PCM) audio format used by Bluetooth
headset; this is a limitation of Windows 98. Other versions of Windows (2000, ME
and XP) can translate m3u audio files into the PCM format. Possible solutions are:
Upgrade to a newer version of Windows
Use an m3u-to-mp3 conversion utility to convert the files into a format that is
supported by Windows 98. (Conversion utilities are available as freeware or
shareware on the Internet.)
Q11 How do I create business cards in my device?
Answer: The USB Dongle supports Microsoft Outlook items such as
vcf/vcd/vcs/vnt/vmg formats. You can create the business card from Contact in
Microsoft Outlook or Outlook Express.
Q12 Why cannot I perform the Dial-up Networking service through a Bluetooth
enabled cellular phone?
