Troubleshooting
13
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Contact your nearest authorized Yamaha dealer or service center if the following problem occurs.
The volume, subwoofer and
audio delay time is not
adjustable.
The adjustment has reached the maximum or
minimum.
The unit does not learn the
operation of TV remote
control.
The remote control sensor of the unit may be
exposed to direct sunlight or lighting.
Reposition the unit.
—
The screen glare of TV disturbs the remote
control signal.
Disconnect the power cable and perform the
remote control learning operation again.
—
The batteries of TV remote control may be worn
out.
Replace the batteries.
—
The button of the unit was not pressed long
enough for the remote control learning
operation.
Press the button of TV remote control in the
order “press 1 second”
→
“release 1 second”
→
“press 1 second”
The TV remote control is not available for
remote control learning.
Use the remote control of the unit.
The TV remote control is outside of the
operation range.
Point your TV remote control towards the
remote control sensor of the unit keeping a
distance of 30 cm (1 ft) between them.
The unit does not enter the remote control
learning mode.
Operate after checking that the INPUT
indicator is flashing in red.
The power state of the unit
and of your TV is opposite.
(For example, though your
TV is on, the unit is in
standby mode.)
The power state of the unit and of your TV is
opposite from the beginning.
Press the power button of TV remote control to
set your TV and the unit to standby mode after
pressing the power button of your TV itself and
of the unit to set both your TV and the unit to on.
The TV remote control is not
working even if you use the
TV remote control signal
transmission function.
The unit and TV are too close/far from one
another.
Try to use the TV remote control signal
transmission function again after repositioning
the IR flasher of the unit and the remote control
sensor of your TV.
Try to use the TV remote control signal
transmission function again after adjusting the
height of the unit by removing or attaching its
stands.
Something is between the unit and your TV.
Remove the obstruction.
—
The TV remote control signal transmission
function is not activated.
Restart the unit and check the indicator status.
The TV remote control is not compatible with
the TV remote control signal transmission
function.
Place the unit (without the stands, for example)
so as not to hide the remote control sensor of
your TV.
You cannot use 3D glasses.
The unit obstructs the 3D glasses transmitter of
your TV.
Check the position of 3D glasses transmitter of
your TV by referring to the manual of your TV,
and move the unit to the position where there is
no obstruction.
—
The picture on your TV
screen becomes blurred or
distorted.
The unit is too close to your CRT TV.
Move the unit away from your TV.
—
Problem
Cause
Solution
See
page
The power of the unit
immediately shuts off, and
the INPUT indicator flashes.
The protection circuit is activated.
—
Problem
Cause
Solution
See
page
