11-7
11
WARRANTY QUESTIONS AND ANSWERS
Q.
W
hat costs are my responsi
b
ility d
u
ring the
w
arranty period?
A. The c
u
stomer’s responsi
b
ility incl
u
des all costs of normal maintenance ser
v
ices,
non-
w
arranty repairs, accident and collision damages, and oil, oil filters, air filters,
spark pl
u
gs, and
b
rake shoes.
Q.
W
hat are some examples of “a
b
normal” strain, neglect, or a
bu
se?
A. These terms are general and o
v
erlap each other in areas. Specific examples incl
u
de:
R
u
nning the machine o
u
t of oil, s
u
stained high rpm, f
u
ll-throttle, operating the
machine
w
ith a
b
roken or damaged part
w
hich ca
u
ses another part to fail, damage
or fail
u
re d
u
e to improper or careless transportation and or tie-do
w
n. If yo
u
ha
v
e
any specific
qu
estions on operation or maintenance, please contact yo
u
r dealer
for ad
v
ice.
Q. Does the
w
arranty co
v
er incidental costs s
u
ch as to
w
ing or transportation d
u
e to
a fail
u
re?
A. No. The
w
arranty is limited to repair of the machine itself.
Q. May I perform any or all of the recommended maintenance sho
w
n in the O
w
ner’s
Man
u
al instead of ha
v
ing the dealer do them?
A. Yes, if yo
u
are a
qu
alified mechanic and follo
w
the proced
u
res specified in the O
w
ner’s
and Ser
v
ice Man
u
al.
W
e do recommend, ho
w
e
v
er, that items re
qu
iring
special tools or e
qu
ipment
b
e done
b
y a Yamaha Side x Side dealer.
Q.
W
ill the
w
arranty
b
e
v
oid or cancelled if I do not operate or maintain my ne
w
Side x Side exactly as specified in the O
w
ner’s Man
u
al?
A. No. The
w
arranty on a ne
w
Side x Side cannot
b
e “
v
oided” or “cancelled.”
However, if a particular failure is caused by operation or maintenance other than
as described in the Owner’s Manual, that failure may not be covered under
warranty.
Q.
W
hat responsi
b
ility does my dealer ha
v
e
u
nder this
w
arranty?
A. Each Yamaha Side x Side dealer is expected to:
1. Completely set
u
p e
v
ery ne
w
machine
b
efore sale.
2. Explain the operation, maintenance, and
w
arranty re
qu
irements to yo
u
r satis-
faction at the time of sale, and
u
pon yo
u
r re
qu
est at any later date.
3. Each Yamaha Side x Side dealer is held responsi
b
le for his set
u
p, ser
v
ice
and
w
ar-ranty repair
w
ork.
Q. Is the
w
arranty transfera
b
le to second o
w
ners?
A. Yes. The remainder of the existing
w
arranty can
b
e transferred
u
pon re
qu
est. The
u
nit has to
b
e inspected and re-registered
b
y an a
u
thorized Yamaha Side x Side
dealer for the policy to remain effecti
v
e.
CUSTOMER SERVICE
If yo
u
r machine re
qu
ires
w
arranty ser
v
ice, yo
u
m
u
st take it to any a
u
thorized
Yamaha Side x Side dealer
w
ithin the continental United States. Be s
u
re to
b
ring yo
u
r
w
arranty registration card or other
v
alid proof of the original date
of p
u
rchase. If a
qu
estion or pro
b
lem arises regarding
w
arranty, first contact
the o
w
ner of the dealership. Since all
w
arranty matters are handled at the
dealer le
v
el, this person is in the
b
est position to help yo
u
. If yo
u
are still
not satisfied and re
qu
ire additional assistance, please
w
rite:
YAMAHA MOTOR CORPORATION U.S.A.
CUSTOMER RELATIONS DEPARTMENT
P.O. Box 6555
Cypress, California 90630
W
hen contacting Yamaha Motor Corporation, U.S.A. don’t forget to incl
u
de
any important information s
u
ch as names, addresses, model,
V
.I.N. (
V
ehicle
identification n
u
m
b
er), dates, and receipts.
CHANGE OF ADDRESS
The federal go
v
ernment re
qu
ires each man
u
fact
u
rer of a motor
v
ehicle to
maintain a complete,
u
p-to-date list of all first p
u
rchasers against the
possi
b
ility of a safety-related defect and recall. This list is compiled from
the p
u
rchase registrations sent to Yamaha Motor Corporation, U.S.A.
b
y the
selling dealer at the time of yo
u
r p
u
rchase.
If yo
u
sho
u
ld mo
v
e after yo
u
ha
v
e p
u
rchased yo
u
r ne
w
Side x Side, please
ad
v
ise
u
s of yo
u
r ne
w
address
b
y sending a postcard listing yo
u
r Side x
Side model name,
V
.I.N. (
V
ehicle identification n
u
m
b
er), dealer n
u
m
b
er (or
dealer’s name) as it is sho
w
n on yo
u
r
w
arranty card, yo
u
r name and ne
w
mailing address. Mail to:
YAMAHA MOTOR CORPORATION, U.S.A.
1270 Chastain Rd
Kennesa
w
, Georgia 30144
Attention:
W
arranty Department
This
w
ill ens
u
re that Yamaha Motor Corporation, U.S.A. has an
u
p-to-date
registration record in accordance
w
ith federal la
w
.
UB3D10E0.book Page 7 Thursday, August 17, 2017 4:19 PM
