En
129
APPENDIX
Troubleshooting
HDMI™
The audio input
sources cannot be
played in the desired
digital audio signal
format.
The connected component is not
set to output the desired digital
audio signals.
Set the playback component properly
referring to its instruction manual.
—
There is noise
interference from
digital or radio
frequency
equipment.
This unit is too close to other
digital or radio frequency
equipment.
Move this unit further away from such
equipment.
—
Noise/hum noise is
heard.
Incorrect cable connection.
Connect the audio cables properly.
If the problem persists, the cables may be
defective.
—
A DTS-CD is being played back.
1) When only noise is output
If a DTS bitstream signal is not properly
input to this unit, only noise is output.
Connect the playback component to this
unit by digital connection and playback the
DTS-CD. If the condition is not improved,
the problem may results from the playback
component. Consult the manufacturer of the
playback component.
2) When noise is output during playback or
skip operation
Before playing back the DTS-CD, display
the Input menu after selecting the input
source and set “Decoder Mode” to “DTS.”
—
The volume cannot
be increased, or the
sound is distorted.
The component connected to the
output jacks of this unit is not
turned on.
When the component connected to the
output jacks of this unit is not turned on, the
sound may be distorted, or the volume may
decreased due to the nature of AV receivers.
Turn on all components connected to this
unit.
—
“Max Volume” is set to a low
value.
Set it to a higher value.
103
Problem
Cause
Remedy
See
page
Problem
Cause
Remedy
See
page
The front panel
display HDMI
indicator is flashing.
An error with the HDMI
connection has occurred.
Try re-inserting the HDMI cable.
—
Confirm that HDMI video that is not
supported by the unit is not being input
(Information menu
→
“Video
information”).
113
No picture or sound.
The number of components is over
the limit.
Disconnect some of the HDMI components.
—
The connected HDMI component
does not support high-bandwidth
digital copyright protection
(HDCP).
Connect an HDMI component that supports
HDCP.
—
(When using HDMI
Control function)
TV sound is not
output from this unit
when operating the
remote control of the
TV.
The TV audio output is not
connected to this unit, or the
setting to match operations carried
out on TV is not set.
Connect the TV audio output to this unit,
and then select the connected input source
in “TV Audio Input” (Setup menu
→
HDMI
→
TV Audio Input).
106
(When using Audio Return
Channel function)
The Audio Return Channel
function is not working.
Make sure that your TV supports Audio
Return Channel.
Set the Audio Return Channel function to
on (Setup menu
→
HDMI
→
ARC (Audio
Return Channel)).
106
Summary of Contents for RX-V867
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