84
En
Troubleshooting
USB and network
Problem
Cause
Remedy
See
page
The music files and
folders in the USB
storage device cannot
be browsed.
The music files and folders are stored the
locations other than the FAT area.
Place the music files and folders in the FAT area.
—
You are attempting to browse directory
hierarchies of over 8 levels or a directory
with more than 500 files.
Modify the data structure on your USB storage
device.
—
This unit cannot recognize some
characters used in the file name or folder
name.
Edit the file name or folder name using a PC and then
try again.
—
The USB storage
device cannot be
recognized.
The USB storage device is not compatible
with mass storage class (except USB
HDDs).
Use a USB storage device that is compatible with
mass storage class (except USB HDDs).
—
This unit does not recognize the USB
storage device properly.
Turn this unit off and then turn on again.
The PC server/
Internet Radio/
Rhapsody
®
does not
function properly.
The network cable is not connected
properly.
Connect the network cable properly.
The IP address is not set properly.
Set the DHCP server function of the router to ON.
Alternately, perform manual configuration according
to the current operating environment.
The music on the PC
server cannot be
played back.
The PC does not have Windows Media
Player 11 installed on it.
Install Windows Media Player 11 on the PC.
—
The music is recorded in a format that
cannot be played on this unit. This unit
cannot play music formats other than
WAV (PCM format only), MP3, WMA,
MPEG-4 AAC or FLAC. Also note some
music files cannot be played regardless of
the file formats.
Play music recorded in a format that this unit is
compatible with.
—
Internet Radio
stations cannot be
played.
The firewall of the network device is
activated. Internet Radio stations can only
be played when the signal pass through
the port designated by the individual radio
stations. The port number varies from
station to station.
Check the firewall setting of the network device.
—
Connection to the Internet is not available.
Check the configuration of the network device and
contact your Internet service provider.
—
Skip forward
operation becomes
not available during
playback of a
Rhapsody
®
channel.
Skip forward works up to 30 times every 3
hours during playback of a Rhapsody
®
channel.
—
Status message
Cause
Remedy
See
page
USB Connected
Your USB storage device is connected.
—
USB Disconnected
Your USB storage device has been
disconnected from the USB port of this
unit.
Check the connection between this unit and your
USB storage device.
—
