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APPENDIX
Troubleshooting
USB and Network
CALL SIRIUS
(CALL 888-539-
SIRIUS TO
SUBSCRIBE)
The selected channel is not
subscribed.
Contact SIRIUS Satellite Radio to subscribe
the selected channel.
URL: https://activate.siriusradio.com/
Phone: 1-888-539-SIRIUS (1-888-539-
7474)
—
Select another channel.
SUB UPDATED
The subscription information is
updated.
LOCK
The parental lock function is
enabled.
Use Numeric keys to enter the 4-digit code,
select OK and then press
ENT
.
Reset the SIRIUS Satellite Radio parental
lock code to the factory default setting.
INVALID
The selected channel is currently
out of service.
Select another channel.
Not Available
The operation you made is not
available.
Display
Cause
Remedy
See
page
Problem
Cause
Remedy
See
page
“No Device” is
displayed even when
a USB device is
present.
This unit recognized the USB
storage device as an illegal device.
Turn this unit off then on again.
—
The music files and
directories in the
USB device cannot
be viewed.
The music files and directories are
placed in locations other than the
FAT area.
Place music files and directories in the FAT
area.
—
You are attempting to browse
directory hierarchies of over 8
levels or a directory with more
than 500 files.
Modify the data structure on your USB
device.
—
The PC server/
Internet Radio does
not function
properly.
The IP address is not set properly.
Set the DHCP server function of the router
to ON. Alternately, perform manual
configuration according to the current
operating environment.
The network cable is not
connected.
Connect it properly.
The music in the PC
server cannot be
played back.
The PC does not have Windows
Media Player installed in it.
Install Windows Media Player in the PC.
—
The music is recorded in a format
that cannot be played on this unit.
This unit cannot play music
formats other than WMA, MP3,
MPEG-4 AAC, FLAC and WAV
(PCM format). Also note that it
cannot play certain music files
even if these are recorded in the
WMA, MP3, MPEG-4 AAC,
FLAC, or WAV format.
Play music recorded in a format that this
unit is compatible with.
—