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STARTING

When the unit is connected to the electrical supply, the green led “Power On” 
lights up and the yellow led “On” (Pump in operation) indicates that the pump has 
been started.

The pump continues to operate for 8-10 seconds enabling the pipes in the 
system to fill and reach the required pressure. 

FUNCTIONING

The starting operation is now achieved and the unit is programmed to perform 
all the pump control operations automatically.

MP PLUS Automatic restart and anti-jamming function

In case of stopping due to a water shortage, the device will automatically make 
10 double attempts to rearm over the 24 hours following the failure, each lasting 
approximately 5 seconds to allow the pump and the system to reload if possible.

In the event of water shortage, after the last failed rearming attempt the device 
will stop to automatically rearm and will sit in stand-by and signal failure. 

After 24 hours it will make a single rearming attempt of 5 seconds, and if in this 
case it finds water it will reset and repressurise the system but if it will not find 
water it will return in failure and will try to rearm again after 24 hours. 

This process can always be bypassed by manual reset. The anti-jamming 
function, is always active even in case of failure due to water shortage.

TROUBLESHOOTING GUIDE 

PROBLEM

POSSIBLE CAUSE

 SOLUTION

The pump does 

not start

System is already under pressure

•  Closed Tap

•  The column of water 

over the device is higher 

than the restart pressure 

of the device.

Faulty pump capacitor

Check pump capacitor.

Pump is jammed

Remove the object 

mechanically

jamming the pump.

Front pannel led lights are off

•  Check power supply.

•  Check wiring.

•  Electronic card may be 

broken.

The pump does 

not stop

Device installed in horizontal

position

Install the device in vertical 

position.

Presence of flow

Check if any tap is open 

and in that case close it.

Tap closed and presence of a big 

expansion tank

In this case, the pump will 

stop the pump in a longer 

time; that depends on the 

pressure tank size and its 

pressure.

System leaks higher than the

minimum flow

Check if there are leaks in 

the system.

Flow valve blocked in the upper

position

Check the presence of 

foreign bodies in the 

device.

Intermittent 

pump working

Presence of system leaks lower

than the minimum flow of 1 L/min

Check if there are leaks in 

the system.

Pressure generated from the

pump is too low

•  The pump is not 

compatible with the 

restart pressure of the 

device.

•  The pump is old and 

has lost efficiency 

compared to the pumps 

specifications.

Pump is discharged

•  Check the correct 

priming of the pump.

•  Presence of air in the 

system.

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