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10. TROUBLESHOOTING
Question Answer
Unable to detect the Network DVR
Reconnect the internet line and make
sure that it properly connected and
then restart the system.
No picture and sound
Check that everything is connected
properly (camera or microphone).
Reconnect everything, make sure that
the signal line is properly connected
and then restart the system.
No images is shown on the web page
Please follow “8.4.1 Install ActiveX”,
setup the IE, and install ActiveX.
IPEdit unable to detect the IP Address
Please check your software, some
software (e.g.: firewall or anti-virus
software) may block-out IPEdit
software.