Customer First Name:
Customer Last Name:
Customer Address:
Phone Number:
Email Address:
Place of Purchase:
Date of Purchase:
Serial Number:
Model Number:
Commercial Application: Yes No
Did purchaser install the product: Yes No
If no, who installed the product?:
REGISTRATION CARD
City:
Zip Code:
State:
LIMITED WARRANTY AND LIMITATION OF LIABILITY
Notice: This product is not warranted for commercial use
Decko Products warrants this product, to the original purchaser, for the initial residence in which it is installed (upon verification that it is installed correctly) to be free
from defects in materials and or workmanship for a period of 1 YEAR from the date of purchase. The motor is warranted to be free from defects in materials and or
workmanship for 6 years from the date of purchase. With the exception that certain components wear out upon normal use are excluded from this warranty.
Examples of such components are as follows but not limited to; belt, chain, cable, logic board, wall panel, photo eyes, trolley and trolley system, sprocket, position
encoder and brush & gear. As the sole and exclusive remedy for a breach of this limited warranty, if the product is found to be defective by Decko Products, Decko
Products, at its option, will repair the product or replace it with an equivalent product.
If this product should fail during the limited warranty period call 1
-
877
-
GDO
-
4402 toll free before removing product from installation. If the product is deemed by Decko
Products to contain a manufacturer’s defect covered by this limited warranty and if it is determined it cannot be fixed at the original address of installation.
Call 1
-
877
-
GDO
-
4402 for a RGA # and then send product post paid to:
Decko Products,
ATTN: Warranty Dept.,
2301 Traffic Street NE
Minneapolis, MN 55413
Please include a brief description of the problem and a dated proof
-
of
-
purchase receipt with any product returned for warranty repair. Defective product will be
repaired or replaced with new or factory
-
rebuilt parts at manufacturer’s sole option. Any costs to un
-
install or re
-
install the product are not covered by this Limited
Warranty, and you are solely responsible for any such costs which you may incur.
In order to
ACTIVATE YOUR WARRANTY
, the original purchaser must register the product using the form below or online at www.gdohelp.com within 30 days of
purchase. A copy of the original receipt must accompany warranty registration.
ANY ABUSE, MODIFICATION OR DISSASSEMBLY OF THIS PRODUCT VOIDS THIS LIMITED WARRANTY.
DECKO DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE
.
THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS RELATED TO THE INSTALLATION OF THE GARAGE DOOR OR GARAGE DOOR
HARDWARE. THIS INCLUDES BUT IS NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR DOOR HINGES.
DECKO PRODUCTS SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THAT ARISE IN CONNECTION WITH USE, OR
INABILITY TO USE THIS PRODUCT.
This warranty shall not apply to damage due to acts of God, normal wear and tear, normal maintenance services and the parts used in connection with
such service, lightning or conditions beyond the control of Decko Products, have been subject to negligence, abuse, accident, misapplication, tampering,
alteration; nor due to improper installation, operation, maintenance, or storage; nor to excess of recommended maximums as set forth in the instructions.
Any oral statements about the product made by the seller, Decko Products, the representatives, or any other parties do not constitute warranties, shall not
be relied upon by the user, and are not part of the contract for sale. Sellers’ and Decko Products only obligation, and the buyer’s only remedy, shall be the
replacement and/or repair by Decko Products of the product as described above. Neither seller nor Decko Products shall be liable for any injury, loss or
damage, direct or incidental or consequential (including but not limited to incidental or consequential damages for lost profits, lost sales, injury to person
or property, or any other incidental or consequential loss arising our of the use or the inability to use the product, and the user agrees that no other remedy
shall be available to it. Before using the user shall determine the suitability of the product for his/her intended use and user assumes all risk and liability
whatsoever in connection therewith.
The warranty and remedy in this limited warranty is an exclusive warranty and remedy and is in lieu of any other warranty or remedy, expressed or implied,
which other warranties and remedies are hereby expressly excluded, including but not limited to any implied warranty of merchantability or fitness for a
particular purpose, to the extent either applies to a product shall be limited in duration to the periods of the expressed warranties given above
Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above limitation or exclusion may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Cut along dotted line and mail card to:
Decko Products,
ATTN: Warranty Dept.,
2301 Traffic Street NE
Minneapolis, MN 55413
OR REGISTER AT WWW.GDOHELP.COM
