Xtool H6 Elite Smart User Manual Download Page 7

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REMOTE ASSISTANCE ...................................................... 64

10.

FAQ ...................................................................................... 66

Q1: Failed to generate diagnosis report ............................................... 66

Q2: How to print diagnosis report ........................................................ 67

Q3: Failed to extract files ..................................................................... 68

Q4: Mailbox supported ......................................................................... 68

Q5: How to make an appointment for remote support ......................... 68

Q6: How to generate and upload diagnostic log files ........................... 68

Q7: How to switch language ................................................................ 68

Q8: Failed to diagnose vehicle ............................................................. 69

Q9: Failed to activate or register .......................................................... 69

Q10: Failed to turn on when charging .................................................. 70

Q11: Failed to open the diagnosis app ................................................ 70

Q12: Failed to enter Vehicle menu ...................................................... 70

WARRANTY & SERVICES ................................................. 71

SHENZHEN XTOOLTECH INTELLIGENT CO., LTD ................... 73

Summary of Contents for H6 Elite Smart

Page 1: ...Shenzhen Xtooltech Intelligent Co LTD User Manual H6 Elite Smart Diagnostics System ...

Page 2: ... companies mentioned without written permission from the trademark holder Xtool reserves the right to the final interpretation of this manual content COPYRIGHT Without the written consent of Shenzhen Xtooltech Intelligent Co Ltd any company or individual shall not copy or backup this operation manual in any form electronic mechanical photocopying recording or other forms DECLARATION This manual is...

Page 3: ...s when you use it If the vehicle battery contains acid please keep your hands and skin or fire sources away from the battery during testing The exhaust gas of the vehicle contains harmful chemicals please ensure adequate ventilation Do not touch the cooling system components or exhaust manifolds when the engine is running due to the high temperatures reached Make sure the car is securely parked Ne...

Page 4: ...away from strong magnetic fields AFTERSALES SERVICES E Mail supporting xtooltech com Tel 86 755 21670995 or 86 755 86267858 China Official Website www xtooltech co NOTE When seeking technical support please provide S N of your device VIN of your vehicle Software version This will help us quickly locate your problem ...

Page 5: ...ar DIAGNOSTICS Tablet 4 Front View of Tablet 5 Back View of Tablet 6 Host Ports 7 1 2 Specifications 7 1 3 Packing List 8 2 GETTING STARTED 9 2 1 Activation 9 2 2 Main Interface 11 Operation system 11 Diagnosis system entrance 13 Function Buttons 14 Navigation Buttons 15 Notification Bar 16 3 UPDATE DELETE SOFTWARE 17 3 1 Update Software 17 ...

Page 6: ...TIONS 33 5 1 OIL RESET 33 5 2 EPB 35 5 3 SAS 37 5 4 DPF 40 5 5 BMS RESET 44 5 6 THROTTLE 46 5 7 INJECTOR CODING 48 5 8 GEARBOX MATCH 51 5 9 GEAR LEARNING 51 6 REPORT 53 6 1 Report 54 6 2 Replay 56 6 3 File Manager 56 7 SETTINGS 57 7 1 Language 57 7 2 Units 59 7 3 My Workshop Info 59 7 4 Firmware Information 60 7 5 About 60 8 FACTORY RESET 61 ...

Page 7: ... to make an appointment for remote support 68 Q6 How to generate and upload diagnostic log files 68 Q7 How to switch language 68 Q8 Failed to diagnose vehicle 69 Q9 Failed to activate or register 69 Q10 Failed to turn on when charging 70 Q11 Failed to open the diagnosis app 70 Q12 Failed to enter Vehicle menu 70 9 WARRANTY SERVICES 71 SHENZHEN XTOOLTECH INTELLIGENT CO LTD 73 ...

Page 8: ...ower adapter OBD1 connectors Before performing the diagnosis program please make sure that the VCI box is successfully connected to your vehicle and connect the VCI box with Bluetooth on the tablet Some old cars with non OBD2 standard protocol need to be connected with our VCI box through OBD 1 connectors Using the wrong connector may cause your car to be unrecognized by the diagnostic tool Please...

Page 9: ...5 FRONT VIEW OF TABLET Figure 1 1 Sample of Tablet Front View The front of the main unit is a touchable display screen you can use your fingers to operate on the screen to complete the car diagnosis ...

Page 10: ... megapixel camera for taking pictures Tablet Holder Used to support the tablet flexible adjustment of the tablet height as needed Nameplate Display the basic information about the tablet such as product name and model etc Loudspeaker It supports playing external sounds ...

Page 11: ...ved interface can be used for charging DC charging port Charging port connected to the charger can be charged Power button Long press to turn on off short press to rest brighten the screen 1 1 SPECIFICATIONS Table 1 1 Specification Item Description OS Android Processor Quad core processor 1 8GHz Ram 2G Rom 64G Display 8 inch capacitive 1024 768 resolution ...

Page 12: ... 0 DC charging port VGA port Battery 10000mAh 3 7V lithium polymer battery Input Voltage 12V DC Operating Temperature 10 50 Relative Humidity 90 Dimensions 274 0 175 0 33 8 mm 1 3 PACKING LIST Table 1 2 Packing List Category No Name QTY Main Units 1 Tablet 1 2 VCI Box 1 3 USB 3 0 Cable 1 Adaptor 1 DC12V AC100 240V 3A 1 2 US power cable 1 3 EU power cable 1 ...

Page 13: ...er button to turn on the system the system will automatically enter the guide process and request to select the language for the operating system Figure 2 1 Sample of Selection Languages After setting the system language you will enter the activation page as shown in the figure below You can also click the Trial button in the upper right corner to try it out before activation ...

Page 14: ...Activate to enter the activation page as shown below Figure 2 3 Sample of Activation Screen 2 A pop up window showing Activation Success indicates that you have completed the first boot setup click OK to enter the diagnostic system and start using the device ...

Page 15: ...RFACE OPERATION SYSTEM As shown in the figure below this interface is the main page of the operating system of the device You can also return to this interface at any time by clicking home button on the bottom navigation bar Figure 2 5 Sample of OS Main page ...

Page 16: ...fficial website of Xtool or search for other information b Gallery Click the Gallery icon to enter the album to quickly view the pictures or screenshots stored in the device You can select the picture you need click the share button on the upper right and send the picture to your mobile phone or PC via Bluetooth or USB connection c Application Square You can check all Apps installed here d ES File...

Page 17: ... to diagnose your vehicle and offers a range of specialist maintenance services DIAGNOSIS SYSTEM ENTRANCE Once activated you will automatically enter the diagnostic system with the following main screen Tap on the diagnosis application button on the menu the main interface will be shown as below ...

Page 18: ... clicking on the option title and answering the dialogue window A detailed description of the menu structure can be found in the next section Function Buttons FUNCTION BUTTONS The following table briefly describes each function button Table 2 2 Item Description Quickly access to the vehicle system to identify the vehicle VIN code Enter to select a vehicle Includes special functions for car diagnos...

Page 19: ...mation here Users can view extended functions such as endoscope NAVIGATION BUTTONS Instructions for operating the navigation bar buttons at the bottom of the screen as described in the table below Table 2 3 Items Descriptions Press for screenshot Decrease volume Back to the previous interface Shows recently used applications Back to the main interface of the Android system Increase volume Showing ...

Page 20: ...ic vehicle interface Press for screen recording NOTIFICATION BAR Slide down to open the notification bar Users can adjust the brightness of the screen when they need it and you can also connect Wi Fi and so on Figure 2 8 Sample of NOTIFICATION BAR ...

Page 21: ... Click the magnifying glass in the upper right corner to search for model software by keywords Click the up arrow on the right to download the specified package Click UPDATES All at the bottom right to download all packages After activating the device for the first time please check the update Software updates in English and the local languages are generally supported but to save storage space we ...

Page 22: ...the Delete button shown on the upper part of the screen And you can select and delete multiple software at once Figure 3 2 Sample of How to Delete Vehicle Software When the device prompts that the memory is insufficient you can delete the models that are not frequently used to release the memory ...

Page 23: ...ommunication Please perform the following steps Since the display tablet and the VCI box are integrated to communicate with the vehicle the OBDⅡ 16 connector must be connected to the main test cable and the vehicle data connector should be inserted into the DLC usually located under the vehicle dashboard The OBDII 16 adapter should be connected to the vehicle the main test line should be connected...

Page 24: ...onditions For some models special functions the conditions that need to be met are engine water temperature 80 105 turn off headlights and air conditioners Keep the accelerator pedal in the released position etc 3 As the electronic control systems of different models are more complicated if you encounter situations where it is impossible to test or a large amount of test data is abnormal you can s...

Page 25: ...sary losses 6 In the communication between the H6 ELITE Smart Diagnostics System and the vehicle it is forbidden to shut down directly You should cancel the task before returning to the main interface 4 2 DIAGNOSIS After the tablet device is properly connected to the vehicle you could start the vehicle diagnosis VEHICLE SELECTION The H6 ELITE Smart Diagnosis system supports the following 4 ways to...

Page 26: ...ER It supports manual input of car VIN code When entering the VIN code manually make sure that the 17 characters entered are correct to avoid reading failure Fig 4 3 Sample of Manually Inputting Vin NOTE This function keeping the history of manually inputting the VIN code you can directly select the history record below to confirm the vehicle information after the first manually input SELECT VEHIC...

Page 27: ... of PCM DEMO a demonstration program Click this button to experience and learn the operation process of the diagnostic function Some models provide multiple entry methods in the sub menu including Automatic Detection Manual Selection System Selection Figure 4 6 Sample of Diagnosis Method Selection ...

Page 28: ...nose the vehicle according to the system according to your needs after selecting the model DIAGNOSIS FUNCTIONS Diagnostics functions supported by H6 Elite Smart Diagnostics System are as below Read ECU Information Read Clear Trouble Code Read Live Data Actuation Test Bi Directional Control Freeze Frame Special functions Figure 4 7 Sample of Diagnosis Functions Read ECU Information This function is...

Page 29: ...oduction date of diesel engine part number etc It is convenient for us to make a record in the maintenance process and it also makes data feedback and management easier Figure 4 8 Sample of ECU Information Read Trouble Code Read trouble codes stored in ECU Figure 4 9 Sample of Read DTC ...

Page 30: ...e It allows clearing current and historical trouble codes memory in ECU under the premise that all the troubles are eliminated Figure 4 10 Sample of Clear DTC The trouble codes can t be erased without eliminating all the troubles which will cause the diagnostic tool to always read the trouble code because the code will always be saved in ECU Suggestion users should better not clear trouble codes w...

Page 31: ... characteristics offset sensitivity reduction can be judged in live data In the process of diagnosis if the device shows System is OK or No Trouble Code it means there is no related trouble code stored in ECU or some troubles are not under the control of ECU most of these troubles are mechanical system troubles or executive circuit troubles it is also possible that signal of the sensor may bias wi...

Page 32: ...28 Figure 4 12 Sample of the PIDs List related by Key Words Custom Support to show the selected PIDs Figure 4 13 Sample of Custom the PIDs Click Display All back to the page which display all PIDs ...

Page 33: ...he PIDs Combination Data recording Supports recording the current data value in the form of text you can view the recorded files in Reports Data Replay Pause Click this button to pause the timeline of timeline Freeze Frame When the signal of the sensor is abnormal the ECU will save the data at that moment of failure to form a freeze frame It is usually used to analyze the reasons that may lead to ...

Page 34: ...Renault Duster ii ph as an example after selecting the system to enter the lower freeze frame menu the device will list all the fault codes under the system Users can click on a fault code such as DF1068 to view the freeze frame recorded by the car when the fault code occurs including context when the fault appeared and current context and additional data Figure 4 17 Sample of the Freeze frame for...

Page 35: ...cle status Some vehicles don t support this function users will get a prompt when they click the menu Current context Displays the current live data stream associated with the DTC Figure 4 19 Sample of the Freeze frame for Renault Duster ii ph Screen 3 Additional data record other data related to the fault ...

Page 36: ...an easily and quickly solve some faults through special functions for your car After some functions are successfully executed fault codes will be generated which need to be cleared manually after the car is running for a little while And under each system you can view the special features supported by that system Different models and systems often have different special functions Even for the same...

Page 37: ... special functions interface is shown as below Figure 5 1 Sample of Special Functions Due to the limitation of screenshots the special functions shown in this picture are not complete All special functions supported by H6 ELITE are subject to the actual special functions displayed on the device 5 1 OIL RESET Reset the Engine Oil Life System which calculates the optimum oil life change interval bas...

Page 38: ...nitor oil life you need to reset the service lamp The operation guidelines of the Oil Reset function are shown as below 1 Enter the Oil Reset menu and choose relevant models according to the vehicle being tested 2 Follow the instructions displayed and press OK after completing the instructions shown Figure 5 2 Sample of oil reset function screen 1 3 Enter Maintenance mileage reset menu 4 Input rea...

Page 39: ...activating brake control systems assisting in controlling brake fluid opening and closing brake pads setting brakes after replacing brake discs or brake pads etc 1 If the brake pad wears the brake pad sense line the brake pad sense line will send a signal to the onboard tablet asking for replacing the brake pad After replacing the brake pad you must reset the brake pad Otherwise the car alarms 2 R...

Page 40: ...low the instructions displayed and press YES after completing the instructions shown Figure 5 4 Sample of EPB function screen 1 3 Enter the Enter maintenance mode menu and release the handbrake brake And press OK after completing the instructions shown Figure 5 5 Sample of EPB function screen 2 ...

Page 41: ...completion of calibration the SAS fault codes will be automatically cleared To reset the steering angle you need to first find the relative zero point position for the car to drive in a straight line Taking this position as a reference the ECU can calculate the accurate angle for left and right steering After replacing the steering angle position sensor replacing steering mechanical parts such as ...

Page 42: ...een 1 3 Wait until the following instruction is displayed and press Yes after completing the instructions shown Figure 5 7 Sample of SAS function screen 2 Follow the instructions displayed and press OK after completing the instructions shown ...

Page 43: ...4 Wait until the following instruction is displayed and press OK after completing the instructions shown Figure 5 9 Sample of SAS function screen 4 5 Message of Function execution is completed displayed when SAS function has successfully performed ...

Page 44: ...orkshop using the diagnostic tool DPF regeneration is used to clear PM Particulate Matter from the DPF filter through continuous combustion oxidation mode such as high temperature heating combustion fuel additive or catalyst reduce PM ignition combustion to stabilize the filter performance DPF regeneration may be performed in the following cases The exhaust back pressure sensor is replaced The PM ...

Page 45: ...ulfills the requirement displayed 5 Read the carbon deposit load 6 Choose the drive to warm up and follow the instructions listed below And press OK after completing the instructions shown Figure 5 11 Sample of DPF function screen 2 7 Read the note carefully and follow the instructions shown on the ...

Page 46: ...own Figure 5 12 Sample of DPF function screen 3 8 Follow the instructions displayed and press OK after completing the instructions shown Please pay attention to the Note Figure 5 13 Sample of DPF function screen 4 9 Press the OK button to start the regeneration ...

Page 47: ...or the value of carbon deposit to decrease until a message of Emergency regeneration has been completed popes up this process may take up to 40 minutes Figure 5 15 Sample of DPF function screen 5 11 Wait for 2 minutes to let the particulate filter cool down ...

Page 48: ...ttery matching will be done Battery matching must be performed in the following cases The main battery is replaced Battery matching must be performed to clear original low battery information and prevent the related control module from detecting false information If the related control module detects false information it will invalidate some electric auxiliary functions such as automatic start sto...

Page 49: ...ording to the vehicle being tested 2 Turn on the ignition switch 3 Press OK to continue the BMS function 4 Enter battery capacity within the given range and press OK after the input Figure 5 17 Sample of BMS function screen 1 5 Enter the battery manufacturer and press OK after the input Figure 5 18 Sample of BMS function screen 2 ...

Page 50: ...ate Doing so can accurately control the actions of regulating throttle or idle engine to adjust the amount of air intake The operation guidelines of the Throttle function are shown as below 1 Enter the Throttle menu and choose relevant models according to the vehicle being tested 2 Enter the Auto Recognition menu and turn on the ignition switch 3 Read carefully and complete the requisites listed b...

Page 51: ...Sample of throttle function screen 1 4 Wait until all the parameters are read and displayed Figure 5 21 Sample of throttle function screen 2 5 Press the F2 button and wait until a message of Match successfully pops up ...

Page 52: ...injectors to accurately control fuel injection In general cases there is no need to do the coding matching function after cleaning The identification of the fuel injector includes its working accuracy value and type value When replacing it you need to find the corresponding model for replacement At present mainstream cars support injector coding functions The operation guidelines of the Injector C...

Page 53: ...unction screen 1 4 Read and confirm the value stored in the cylinders Figure 5 23 Sample of injector coding function screen 2 5 Enter the Change the value of cylinder menu of the replaced injector s enter the new 5 digit value and then press OK ...

Page 54: ...te successfully pops up 7 Turn off the ignition switch 8 Wait until the message asked you to turn on the ignition switch 9 Re enter the Fuel injection nozzle injection volume adjustment menu to check whether the new value s are shown Figure 5 25 Sample of injector coding function screen 4 ...

Page 55: ...of the Gearbox Matching function are shown as below 1 Enter the Gearbox matching menu and choose relevant models according to the vehicle being tested 2 Enter the Reset adaptive value menu 3 Turn on the ignition without starting the engine 4 Read the note and press OK to continue the Gearbox Matching function Figure 5 26 Sample of gearbox matching function screen 1 5 Wait until the message Success...

Page 56: ...n sensor or crankshaft flywheel is replaced or the DTC gear not learned is present gear learning must be performed The operation guidelines of the Gear learning function are shown as below 1 Enter the Gear learning menu and choose relevant models according to the vehicle being tested 2 Turn on the ignition switch to start the vehicle 3 Enter the Tooth Learning menu 4 Read carefully and complete th...

Page 57: ...ator pedal pops up 7 Release the accelerator pedal and press OK to exit the gear learning function 6 REPORT Diagnostic Report is used for viewing and printing the saved files such as Live Data Trouble codes or pictures generated in the process of diagnosis users also can view a record of which cars have been previously tested It includes 3 parts Report Replay File Management ...

Page 58: ...c reports according to your needs Figure 6 2 Sample of Report List When you open the report located in the header of the table is the studio information you filled in advance in the system setup then the information of the vehicle including the diagnosis date and time VIN vehicle brand diagnosis path etc as shown as below Figure 6 3 Sample of Report ...

Page 59: ...ive your target printer Add the printer and input the IP address of the printer in the APP or you can contact your dealer for help Step 2 Back to the Android main menu go to Settings Printing Turn printer on Step 3 Report Choose report Print PDF Report Print Figure 6 4 Sample of How to Print Report Screen 1 Step 4 Click the top left corner of the screen and choose the printer you added before Then...

Page 60: ...e replaying the living data please make sure you click on the Save to Reference button during the diagnosis Figure 6 7 Sample of Data Playback Screen 2 6 3 FILE MANAGER This function allows you to check and delete files on the device Please use this function under the guidance of professionals Ordinary users are not recommended to use it by themselves ...

Page 61: ...n about the H6 ELITE Smart Diagnostics System There are seven options available in the system settings Language Units My Workshop Info VCI Info About 7 1 LANGUAGE The languages supported by this device are listed in Settings In areas outside the English area the default language is English and the local official language ...

Page 62: ...u need to switch After the configuration is successfully changed you can switch the target language Please follow the steps below to switch languages Step1 Contact your dealer and leave a message about the language you need and the S N of your device Step2 Settings Language Choose language Step3 OS Settings Language input Choose Language Step4 Back to Upgrade NOTE Please be sure to download the mo...

Page 63: ...n behind the unit s name Figure 7 3 Sample of Units Selection 7 3 MY WORKSHOP INFO Click on My Workshop Information you can input your workshop information here As shown in the figure below you just need to fill in the valid information in the corresponding column and click SUBMIT And then it will show your workshop information in the report when you generate a diagnostic report including your com...

Page 64: ...e latest firmware version the currently used firmware version and the firmware type Figure 7 6 Sample of Firmware Information NOTE To view the firmware information you need to enter the diagnostic package first to get it works 7 5 ABOUT Tap on ABOUT you can check the serial number and APP version on here Figure 7 7 Sample of About Information ...

Page 65: ...ll automatically enter the guide process and request the user to select the system operating language Figure 8 1 Sample of Selecting Languages After selecting the system language click Next to enter the Wi Fi connection page as shown below Figure 8 2 Sample of Selecting Wi Fi ...

Page 66: ... connection the automatic system will jump to Factory mode to download the software Figure 8 3 Sample of Factory Mode Once the software has been downloaded the tablet will automatically reboot and request the system language selection again Figure 8 4 Sample of Selecting Languages Screen2 ...

Page 67: ...ght corner to try it out before activation Figure 8 5 Sample of Activation Screen 1 Click Start Activate to enter the activation page as shown below Figure 8 6 Sample of Activation Screen 2 A pop up window showing Activation Success indicates that you have completed the first boot setup click OK to enter the diagnostic system and start using the device ...

Page 68: ...D When the remote application is started for the first time the ID will be automatically generated according to the hardware characteristics and will not be changed in the future This TeamViewer ID can individually access all TeamViewer clients Before launching the remote desktop application make sure that the tablet is connected to the Internet so that you can access the tablet to receive remote ...

Page 69: ...he same time to provide support and remote control of the tablet 4 Provide your ID to the partner or Xtool technician and then wait for him her to send you a remote control request 5 A pop up window will be shown asking you to confirm to allow the remote control program to control your device 6 Click Allow to accept or click Reject to reject NOTE Please contact Xtooltech s technical team in advanc...

Page 70: ...form one specific function before the system can generate a diagnosis report normally After the diagnosis is completed you need to step back to the previous menu step by step to generate the diagnosis report successfully If the APP is killed directly the report also cannot be triggered 3 If the report still cannot be generated after troubleshooting according to the above prompts please try to exit...

Page 71: ...PRINT DIAGNOSIS REPORT The XTOOL device is compatible with third party print drivers You can download the printer driver you need in the browser that comes with the tablet to install it and then set your printer in the OS settings After the setting is completed you can print it in the Report ...

Page 72: ...nger support the email client to log in to the Gmail account To use the Gmail mailbox service please log in to the web version of Gmail using a browser Q5 HOW TO MAKE AN APPOINTMENT FOR REMOTE SUPPORT Please contact your dealer or send an email to our technical support center Email address supporting xtooltech com And our technical support team will confirm the time of remote support with you Q6 H...

Page 73: ...have entered the correct diagnosis menu 4 Confirm whether the AUTO SCAN function can assist you to enter the correct diagnosis menu or whether the OBDII function works 5 Check whether the software is the latest version if not please update to the latest version first Q9 FAILED TO ACTIVATE OR REGISTER For Activation Failed Generally caused by network instability please switch to a more stable netwo...

Page 74: ...connect INTERNET SYNC DEVICES TO THE NETWORK STATUS The tablet has to connect to the network every 30 days otherwise the diagnosis app will be locked and disabled until the device is connected to the network If you have ruled out the network problem and ensured that the device can be connected to the Internet normally and your device still cannot use the diagnostic function please contact our tech...

Page 75: ... parts with Proof of Purchase at the Company s option without charge for parts or labor directly related to the defect s The Company shall not be liable for any incidental or consequential damages arising from the use misuse or mounting of the device This warranty does not apply to 1 Products subjected to abnormal use or conditions accident mishandling neglect unauthorized alteration misuse improp...

Page 76: ...not approved or authorized by the Company 5 Defects in appearance cosmetic decorative or structural items such as framing and non operating parts 6 Products damaged from external causes such as fire dirt sand battery leakage blown fuse theft or improper usage of any electrical source ...

Page 77: ...ivity City Liuxian Avenue Nanshan District Shenzhen China Factory address 2 F Building 12 Tangtou Third Industrial Zone Shiyan Street Baoan District Shenzhen China Service Hotline 0086 755 21670995 86267858 Email marketing Xtooltech com Fax 0755 83461644 Website www Xtooltech com ...

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