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IMPORTANT WARRANTY SERVICE INFORMATION
Before returning your X-Factor2 for warranty consideration, the status of the unit must be within the guarantee as stated above. Do not
return your X-Factor2 to the place of purchase. They are not authorized or equipped to perform warranty work on XTM Racing products.
When requesting warranty service, please observe the following:
●
Crash damage will not be covered under warranty. Do not request warranty service for a crash-damaged product.
●
If you are requesting warranty on anything other than just the radio control system, always send your vehicle complete with the
transmitter. Please unplug and/or remove the batteries both from the transmitter and the vehicle before returning it. We like to have the
vehicle complete so it can be thoroughly tested before returning it to you.
●
If you are requesting warranty service for only the radio system do not send the radio system or the vehicle to us. Remove the radio
system from the vehicle and return it to Hitec/RCD for warranty consideration.
See Special Notice above.
●
Include a note detailing the problem or service you are requesting. Service cannot be provided without this information. Include your
daytime phone number, shipping address and/or email address in the event we need more details pertaining to the service requested.
●
If your vehicle is out of the warranty period you may request an estimate of services at the time you return your vehicle for service. An
omission of this request implies permission for Global Services to service your vehicle at our discretion.
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Include a method of payment for any service charges.
●
Send the unit to us by United Parcel Service, Federal Express or by Insured Mail. Postage is nonrefundable. Send your package to:
IMPORTANT WARRANTY INFORMATION - PLEASE READ!
Your XTM Racing X-Factor2 RTR Nitro-Powered Monster Truck is warranted against manufacturer defects in materials and
workmanship for a period of 90 days from the date of purchase. Warranty service will be provided within 90 days of the date of
purchase only if you are able to provide the original or a copy of the original dated sales receipt.
SPECIAL NOTICE
The radio control system preinstalled in your XTM Racing X-Factor2 RTR Nitro-Powered Monster Truck is manufactured and
warranted by Hitec/RCD North America. This includes the transmitter, receiver, throttle servo (excludes steering servo which is
warranted by XTM Racing), battery box and on/off switch. Do not return the radio system to Global Services. It must be removed from
the truck and returned to Hitec/RCD at the address shown:
Hitec/RCD, Inc.
Attn: Customer Service Center
12115 Paine Street
Poway, CA 92064
To locate the dealer nearest you, please call us at (714) 963-0133 or visit our dealer directory on the Internet at
www.globalhobby.com/where2buy.htm
or Order Directly From Us at the Address, Phone Number or Web Site Shown Above
Visit Our Website
http://globalservices.globalhobby.com
Global Services
18480 Bandilier Circle
Fountain Valley CA 92708
Phone: (714) 963-0329 Fax: (714) 964-6236 Email: [email protected]
PURCHASING REPLACEMENT PARTS
Included with your X-Factor2 RTR Nitro-Powered Monster Truck is a separate listing of available replacement parts. The part
numbers for each part are provided for ordering convenience. Replacement parts are available through your local authorized XTM
Racing dealer or directly from us.
WWW.TEAMX-FACTOR.COM
Summary of Contents for X-Factor2
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