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6 Malfunction and troubleshooting
6.1 Some problems and Solutions
problem
check and potential solution
The climber machine
can't start or can't go up
or down stairs
Check the battery pack. If it shows low
power (<20%), please charge.
If the above situation is turned out.
Please contact the supplier.
The battery can't be
recharged
Please contact the supplier.
Failure of high and low
speed switching control
Check whether the power is connected.
then remove and check the speed
switch. If the switch connection is
working. the speed switch is mostly
broken. replace it. If the problem
remains, please contact your supplier.
Only upstairs, can not
downstairs
Check whether the power is connected.
then remove and check the up/down
stair switch. If the switch connection is
working. the switch is mostly broken.
replace it. If the problem remains,
please contact your supplier.
