Troubleshooting
Symptom
Possible Solution
User settings (such as Color, or Mode are
being reset)
Check if Power Supply is connected security
and nothing pulling the wire
Time and/or date is not kept correctly (i.e. it’s
really off by hours or days)
Make sure you are using Power Supply with
output of 6V or more (up to 24)
Time/Date lost after power loss or reset
Replace internal coin battery
Nothing show on the screen, no signs of life
even when pressing MENU button
Try resetting clock by pressing Reset button.
Unplug Power supply form the clock. Wait 10
seconds and plug it back in.
Open maintenance door and see if any wires
are loose, check that microSD card is fully in.
(Clock won’t work without microSD or if files
are missing)
If you have FTDI adapter/cable see if you can
get any serial output that will tell you anything
meaningful (set baud rate to 115200).
Try uploading latest firmware or sent clock
back to me for repair/reprogramming.
Remember 99% of issues will result from bad or insecurely plugged power supply. Never use
clock if power cable is moving around or stretched. Always plug and unplug it in single quick
motion. Don’t pull on the cable.
Warranty
I will fix or replace fully assembled Xronos clock in the period of ONE YEAR since date of sale if
issue is due to the manufacturing defect. Because this is open source and hackable device, I
cannot be held responsible if you damage it, so warranty will be voided if you modified the clock.
Also warranty doesn
’t apply to KIT version of the clock.
Having said that I’m still willing to offer reasonable help and repair on case by case basis.
Disclaimer
I will not be held responsible for any issues resulted by Xronos Alarm
Clock or from it’s usage.
Use at your own risk.
