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XPOWER Limited Warranty (USA)
1 YEAR LIMITED WARRANTY
XPOWER-branded products purchased in the U.S. from authorized distributors include
a 1-year limited warranty. Contact XPOWER to confirm warranty information about your
product(s).
This limited warranty covers defects in materials and workmanship in your XPOWER-
branded products, purchased in the
U.S. ONLY
. Local warranty policy (if any) in your
country will cover products purchased outside the U.S.
Items mentioned but not limited to below are not covered by warranty:
(1) Power cord, filters or any other components considered as a “consumable parts” by
XPOWER.
(2) Normal wear and tear.
(3) Problems that result, directly or indirectly, at XPOWER’s sole discretion, from:
(3.1) External causes such as accident, abuse, misuse or problems with electrical power
supply.
(3.2) Disassembling, servicing or modification not authorized by XPOWER.
(3.3) Usage that is not accordant with product instructions stated in Owner’s Manual.
(3.4) Failure to follow the product instructions or lack of necessary maintenance stated
in Owner’s Manual.
Before contacting XPOWER, please try one or more of the following:
(1) Consult this Owner’s Manual and follow the instructions of troubleshooting guide.
(2) Access www.xpower.com for more advice and information that could be helpful to
address your problems.
If you need additional assistance from XPOWER, please:
(1) Email [email protected].
(2) Call XPOWER U.S. Customer Service Department at
855-855-8868
or other numbers
provided on www.xpower.com.
(3) Visit XPOWER U.S. Head Office at 240 Clary Ave., San Gabriel, CA 91776 or the most
current address provided on www.xpower.com.
Please also have your original proof of purchase and the serial number(s) of your
product(s) ready when you contact XPOWER.
IMPORTANT:
(1) Please finish the online warranty registration before usage. Visit www.xpower.com/
service-support/warranty-registration.
(2) This Limited Warranty applies with its own timeliness. Contact XPOWER or visit
www.xpower.com for more information.
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