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Please note:

This unit is not compatible with the Xplornet Hub 2.0. If you have Xplornet 
Home Phone service, and already have an Xplornet Hub 2.0, please contact 
Xplornet Support at 1-866-841-6001.

Safety Precautions

Before connecting the unit, please read the following safety precautions:

• Always use the power adapter that came with the device.

• Do not put anything on top of the unit.

• Keep the unit dry, clean and well-ventilated.

• Use a soft, dry cloth to clean the device – do not use liquid or spray  

to clean it. 

• Keep the air vent clean and clear of debris and keep all liquid away from 

the device’s surface. Should anything fall into the unit through the air vent,  
it could result in fire or damage to the device.

• To avoid injury, do not open the unit. Tampering with the device could 

void your warranty.

• To prevent unauthorized access into your Wi-Fi network, we recommend 

you setup a secure SSID connection with a unique password. Please review  
page 12 for a step by step guide.

X P L O R N E T   W H O L E   H O M E   W I F I

  U S E R   G U I D E

 

1

Summary of Contents for Whole Home Wi-Fi

Page 1: ...Version 1 0 Xplornet Whole Home Wi Fi User Guide...

Page 2: ......

Page 3: ...word 6 Connecting Your Xplornet Whole Home Wi Fi Unit 7 Connect the Xplornet Whole Home Wi Fi Unit to a Computer 7 Connect the additional Xplornet Whole Home Wi Fi Units 8 Connect a Wireless Device to...

Page 4: ......

Page 5: ...entilated Use a soft dry cloth to clean the device do not use liquid or spray to clean it Keep the air vent clean and clear of debris and keep all liquid away from the device s surface Should anything...

Page 6: ...contact Xplornet Support By Email support xplornet com By Phone 1 866 841 6001 X P L O R N E T W H O L E H O M E W I F I U S E R G U I D E 2 In the Box You will find the following items included Xplor...

Page 7: ...dd additional WiFi units to your network see page 9 LED Color Status Description Red Solid The device is starting up or has encountered an error Flashing The device does not have a WAN connection or f...

Page 8: ...work devices WAN RJ 45 port is used to connect to your Xplornet modem USB USB 2 0 Host port Used for USB network storage device or printer WPS WLAN Protected Setup Reset Reset button should not be use...

Page 9: ...u can reset your Home Network name SSID and Wi Fi Protected Access WPA passphrase which are used to connect wireless devices to the Internet For instructions see Set Your Own SSID Home Network Name an...

Page 10: ...R N E T W H O L E H O M E W I F I U S E R G U I D E 6 My GUI Password Record the last four numbers of your serial number for your password GUI Browser URL 192 168 219 1 Username Admin Password admin__...

Page 11: ...ptor and the other to the red Xplornet Whole Home Wi Fi Unit s WAN port 4 Using the other yellow cable connect one end into either of the two yellow Xplornet Wi Fi unit s LAN ports and the other end t...

Page 12: ...he Agent will turn blue once it has synced i If it does not turn blue then the Cube may need to be placed closer to the Controller f Repeat for the second Agent unit if applicable 2 Using the ZLife ap...

Page 13: ...ocate that You can chose to connect to either the 2 4 GHz or 5 GHz channel 3 On the wireless device you wish to connect locate Wi Fi settings then look for the SSID name of your Controller unit and pr...

Page 14: ...entifier is the technical term for the Network names given for these two channels To connect to the Internet your wireless device scans for your SSID Network name which appears in the Networks list of...

Page 15: ...es To open the SSID5 5 GHz channel click on SSID5 5GHz To make it easy to find your unit s name on your wireless device use the same SSID Name and WPA Passphrase for each of the channels Please record...

Page 16: ...is then check the Agent units and make sure the light is blue If a specific device still isn t connected then turn the wireless on your device off and then back on If it still fails to connect restart...

Page 17: ...vel of power and optimal uncongested channel Guest SSID s Provides the ability to setup and additional 2 4 and 5 GHz band that is open to visitors Wi Fi Optimization Allows the network of units to res...

Page 18: ...nada s vast geography through our deployment of Canada s first national 4G network which leverages both fixed wireless towers on the ground and next generation satellites in space Our customers live i...

Page 19: ...n 2 4 of RSS 102 and compliance with RSS 102 RF exposure users can obtain Canadian information on RF exposure and compliance This transmitter must not be co located or operating in conjunction with an...

Page 20: ...re registered trademarks of Wi Fi Alliance Wi Fi CERTIFIED Wi Fi Protected Setup Wi Fi Multimedia WPA2 Wi Fi CERTIFIED Passpoint Passpoint Wi Fi CERTIFIED Miracast Wi Fi ZONE WiGig CERTIFIED Wi Fi Awa...

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